From managing utilities to housekeeping, the Office of Facilities Management and Capital Planning perform vital services that keep the campus running smoothly.
Please see the service list below to determine the process for getting your maintenance issues resolved and whether or not there is a charge for the service.
Please note our normal office hours are from 9:00 a.m. to 4:00 p.m. If you need to contact us outside of these hours, then please call the UBalt Police Department at (410) 837-4444.
Click here to place a work order
|
Service Description |
Department |
Charge |
Ordering Process |
Response Time (does not mean completion) |
|
Bookshelves – building/hanging |
Carpentry |
No |
Complete a work order |
1 week |
|
Carpentry projects |
Carpentry |
Per Review |
Complete a work order |
4-5 days |
|
Carpet repairs |
Carpentry |
Per Review |
Complete a work order |
4-5 days |
|
Carpet replacement or installation |
Project |
No |
Complete a project request form |
4-5 days |
|
Ceiling repairs |
Maintenance |
No |
Complete a work order |
1 week |
|
Cleaning – classrooms, bathrooms, floors, hallways, etc. |
Housekeeping |
No |
Contact x5189 |
2-4 hours |
|
Cleaning – offices |
Housekeeping |
No |
Complete a work order |
4-5 days |
|
Climate Control (A/C and Heating) |
Maintenance |
No |
Contact x5189 |
2-4 hours |
|
Document Shredding |
Housekeeping |
Yes |
Complete a work order |
4-5 days |
|
Door/Lock repairs |
Carpentry |
No |
Complete a work order |
4-5 days |
|
Electrical power installation or adding capacity |
Electrical |
Per Review |
Complete a work order |
4-5 days |
|
Electrical power repairs |
Electrical |
No |
Contact x5189 |
<1 hour |
|
Elevator repairs |
Electrical |
No |
Contact x5189 |
<1 hour |
|
Emergency repair situations |
Contact x5189 |
Immediate | ||
|
Floor repairs |
Maintenance |
No |
Complete a work order |
4-5 days |
|
Furniture repair |
Carpentry |
Per Review |
Complete a work order |
4-5 days |
|
Key Requests |
Carpentry |
Yes |
Complete a work order |
4-5 days |
|
Lighting repairs |
Electrical or Maintenance |
No |
Complete a work order |
4-5 days |
|
Lock changes/rekey |
Carpentry |
Yes |
Complete a work order |
4-5 days |
|
Moving boxes (dept request) |
Carpentry |
Yes |
Complete a work order |
4-5 days |
|
Moving boxes (facility project)* |
Carpentry |
No |
Complete a work order |
4-5 days |
|
Moving furniture or materials |
Auxiliary |
Check w/Aux |
Complete a work order |
|
|
Painting - touch-ups using standard paint colors** |
Carpentry |
Per Review |
Complete a work order |
4-5 days |
|
Painting of any area using non-standard paint colors |
Carpentry |
Yes |
Complete a work order |
4-5 days |
|
Pest Control |
Housekeeping |
No |
Contact x5189 |
<1 hour |
|
Plumbing – repairs |
Maintenance |
No |
Contact x5189 |
<1 hour |
|
Recycling pickup |
Housekeeping |
No |
Contact x5189 |
2-4 hours |
|
Roofing repairs/leaks |
Maintenance |
No |
Contact x5189 |
<1 hour |
|
Services before or after an event (cleaning, electrical, grounds, etc.) |
Housekeeping & Physical Plant |
Yes |
Complete a work order and enter into Auxiliary's Event Management System (EMS) |
Immediate w/advance notice; otherwise 2-4 hours |
|
Signage – Project related as a result of a renovation |
Carpentry |
No |
Complete a work order |
4-5 days |
|
Signage – New, Modifications or Replacements |
Carpentry |
Yes |
Complete a work order |
4-5 days |
|
Snow or ice removal |
Groundskeeping |
No |
Contact x5189 |
<1 hour |
|
Trash pickup or removal |
Housekeeping |
No |
Contact x5189 |
2-4 hours |
|
Wall changes – move, build, demolish |
Project |
Per Review |
Complete a project request form |
Varies |
|
Window and glass repairs |
Maintenance |
No |
Contact x5189 |
<1 hour |
* Departments will be charged for boxes not returned within 30 days
** Standard Paint: Sherman Williams Oyster White (SW7637)