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Frequently Asked Questions


  • How do I request services?

    Facilities Management uses an external system, School Dude, that allows campus users to place and track work orders.

  • How do I get access to School Dude?

    Typically, departments have one or two employees who have access to School Dude. You can also call the Facilities Management office at 410.837.5189.

  • How do I request keys?

    Place a work order through School Dude. Please note keys are funded by the department requesting the duplicate key.

  • How does my department initiate a construction or renovation project?

    Complete a Facility Planning Project Request Form and email it to fmcp@ubalt.edu. The form is distributed every April and reviewed in June.

  • How do I report an emergency?

    Call 410.837.5189. If it is a fire or medical emergency, please call the UB Police Department at 410.837.4444.