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From managing utilities to housekeeping, the Office of Facilities Management and Capital Planning perform vital services that keep the campus running smoothly.


Please see the service list below to determine the process for getting your maintenance issues resolved and whether or not there is a charge for the service.

Please note our office hours are from 7:30 a.m. to 4:30 p.m.

Click here to place a work order
Click here for the Facility Planning Project Request Form

Service Description

Department

Charge

Ordering Process

Response Time (does not mean completion)

Bookshelves – building/hanging

Carpentry

No

Complete a work order

1 week

Carpentry projects

Carpentry

Per Review

Complete a work order

4-5 days

Carpet repairs

Carpentry

Per Review

Complete a work order

4-5 days

Carpet replacement or installation

Project

No

Complete a project request form

4-5 days

Ceiling repairs

Maintenance

No

Complete a work order

1 week

Cleaning – classrooms, bathrooms, floors, hallways, etc.

Housekeeping

No

Contact x5189

2-4 hours

Cleaning – offices

Housekeeping

No

Complete a work order

4-5 days

Climate Control (A/C and Heating)

Maintenance

No

Contact x5189

2-4 hours

Document Shredding

Housekeeping

Yes

Complete a work order

4-5 days

Door/Lock repairs

Carpentry

No

Complete a work order

4-5 days

Electrical power installation or adding capacity

Electrical

Per Review

Complete a work order

4-5 days

Electrical power repairs

Electrical

No

Contact x5189

<1 hour

Elevator repairs

Electrical

No

Contact x5189

<1 hour

Emergency repair situations

   

Contact x5189

Immediate

Floor repairs

Maintenance

No

Complete a work order

4-5 days

Furniture repair

 Carpentry

 Per Review

Complete a work order

4-5 days

Key Requests

Carpentry

Yes

Complete a work order

4-5 days

Lighting repairs

Electrical or Maintenance

No

Complete a work order

4-5 days

Lock changes/rekey

Carpentry

Yes

Complete a work order

4-5 days

Moving boxes (dept request)

Carpentry

Yes

Complete a work order

4-5 days

Moving boxes (facility project)*

Carpentry

No

Complete a work order

4-5 days

Moving furniture or materials

Auxiliary

Check w/Aux

Complete a work order

 

Painting - touch-ups using standard paint colors**

Carpentry

Per Review

Complete a work order

4-5 days

Painting of any area using non-standard paint colors

Carpentry

Yes

Complete a work order

4-5 days

Pest Control

Housekeeping

No

Contact x5189

<1 hour

Plumbing – repairs

Maintenance

No

Contact x5189

<1 hour

Recycling pickup

Housekeeping

No

Contact x5189

2-4 hours

Roofing repairs/leaks

Maintenance

No

Contact x5189

<1 hour

Services before or after an event (cleaning, electrical, grounds, etc.)

Housekeeping & Physical Plant

Yes

Complete a work order and enter into Auxiliary's Event Management System (EMS)

Immediate w/advance notice; otherwise 2-4 hours

Signage – Project related as a result of a renovation

Carpentry

No

Complete a work order

4-5 days

Signage – New, Modifications or Replacements

Carpentry

Yes

Complete a work order

4-5 days

Snow or ice removal

Groundskeeping

No

Contact x5189

<1 hour

Trash pickup or removal

Housekeeping

No

Contact x5189

2-4 hours

Wall changes – move, build, demolish

Project

Per Review

Complete a project request form

Varies

Window and glass repairs

Maintenance

No

Contact x5189

<1 hour 

* Departments will be charged for boxes not returned withing 30 days

** Standard Paint: Sherman Williams Oyster White (SW7637)

Last Published 8/16/17