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Academic Advisor, College of Public Affairs
College of Public Affairs
Vacancy Number 300654
Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 05/10/16 Closes: 05/31/16
Salary: $50,500 - $56,200
Promotes student success, retention, enrollment, and program completion in several key ways, including providing academic advising to all students in undergraduate Government and Public Policy, International Students, Health Systems Management and Human Services programs and graduate Health Systems Management Baltimore main campus students regarding class scheduling and degree completion planning; and supporting the Executive and program directors with data regarding student matters, such as enrollment management, recruitment, personal circumstances, past activities, honors and awards, and practicum placement, as well as forecasting student scheduling needs and graduate application reviews. The selection team looks forward to receiving your required electronic application, cover letter and resume and learning about your qualifications for our vacancy and your interest in the university's work.
Advisement also includes providing guidance to students and faculty regarding academic policies and procedures. Assistance and support to the School of Health and Human Services and School of public and International Affairs Executive Director(s) and program directors also includes, but is not limited to enrollment issues and reporting, honor award reporting, mandatory advising of graduate students, assessing and tracking of graduate applicants, input at faculty and program director meetings and advising faculty on schedule planning/concerns. Other duties may include, promoting visibility of above listed undergraduate and graduate programs by attendance at transfer fairs, graduate information sessions and representing the programs at open houses. In addition, the incumbent uses Microsoft Applications and other student information system (PeopleSoft) at a practitioner level, as well as utilizes all new software technologies employed (Student Success Collaborative) to support advising students more efficiently and accurately. Collaborates with College of Public Affairs advising team to enhance student success, retention rates, and communication regarding academic policies and procedures.
Serve as academic adviser to assist undergraduate GVPP, HSER, HSMG, INST and graduate MSHS students with course selection and development of a plan of study for most efficient completion of the degree program based on students’ needs. Interpret and explain academic policies to students and faculty, including but not limited to plagiarism standards, grievance procedures, and other issues outlined in the academic catalog.
Interpret or perform academic transfer credit evaluations of new students and degree audits of graduating students. Inform current students regarding policies transferring in credit(s) if needed while a student at UB and assists them with completing appropriate forms. Provide information about other academic requirements (i.e., placement testing, registration and withdrawal process, required grades) and deadlines that support academic success. Assist student with finding another course at another university if under special circumstances the class must be taken elsewhere.
Support faculty in SHHS and SPIA with development of semester class schedules, curriculum development and proposals, evaluation of programs, and assessment activities (including annual program assessment reports). Track course offering trends including when a course is typically offered and enrollment totals for each course to assist in preparing schedules to best meet student needs. Assist in preparing spreadsheet of semester schedule that is sent to Dean’s office for proofing. Prepare block schedule for each semester course offering for easy proofing and tracking of classes. Survey students regarding enrollment plans to boost enrollment numbers in courses. Gather course rosters to verify that students have met appropriate pre-requisites for core-required courses to ensure student success. Assist Executive Directors with calculating adjuncts needed for each semester to ensure the division is within appropriate budgetary means, as well as surveying the need for a specific course if the division doesn’t have core faculty available to teach it. Assist in providing semester edits for proofing the university’s registration schedule and academic calendar to the Records Office.
Support graduate program director with admissions decisions and reporting for the MS in Health Systems Management program. Track applicants’ statistics and decisions to aid in admission decisions. Field prospective applicant inquiries and assists conditional admit students in meeting the conditions of their admissions. Provide reporting information regarding number of enrolled students by track, applicants, and denials, as well as any other applicant information requested. Administer student registration and enrollment for Health Systems Management (grad and undergrad), Human Services (undergrad) and GVPP internship course(s), as well as directing them to resources to secure internship or practicum experience. Assist in coordinating internship workshop for undergraduate program director with keeping a list of possible internship sites for their respective programs.
Pilot new software (e.g., EAB) for student success initiatives. Serve on user community group to comprise suggestions and goals for utilization of tool. Participate in webinars and meetings with the chair, registrar, assistant dean, and admissions to potentially pilot a graduate application tool to streamline the graduate application process for Health System Management applicants.
Serve on undergraduate probation task flow group to formalize and implement a plan to improve the current probation/suspension policy for retention purposes. Review academic reports frequently used by advisors to assist in ease of reaching out to students and assisting in reporting. Provide outreach via email/phone to students who are on probation or receiving a FA or NS at mid-term by providing campus resources and academic success skill tips, as well as strongly encouraging one on one advising appointments regarding improving their academic success.
Participate in student orientation and other campus activities that enhance the academic experience and recognize scholastic achievement. Provide presentations at undergraduate and graduate open houses outlining the program’s assets, requirements, and admission process as part of recruitment and retention efforts. Attend to and survey students’ feedback regarding experience in academic programs to improve student satisfaction and retention rates in the program. Provide outreach via email/phone to new undergraduate GVPP, HSER, HSMG, and INST and graduate MSHS admits encouraging them to register for the upcoming semester and tracking their response in PeopleSoft.
Contribute to promoting and marketing all assigned programs. Email students via listserv of all upcoming events on campus, as well as work or internship opportunities. Update the recruitment events on and off campus that promotes College of Public Affairs programs to both internal and external communities.
Required Education & Experience
Education: Baccalaureate degree in Government, Health, Humans Services Administration or other related fields/disciplines that contribute to the incumbent’s success.
Experience: Five years of progressively responsible experience working in advising or academic program support and/or coordination in a college or university or other higher education organization.
Preferred Education and Experience
Education: Masters degree in related fields/disciplines that contribute to the incumbent’s success.
Experience: Five years of experience dealing with areas represented by the School’s programs within a college or university or other higher education organization.
Required Knowledge, Skills and Abilities
Demonstrated knowledge of academic advising principles and practices, experience in administering academic programs, ability to work effectively as a member of a team, strong interpersonal skills, excellent communication skills, and experience working with traditional and non-traditional diverse student populations. Demonstrated ability to interact effectively with key groups and individuals to form effective partnerships. Ability to project a professional and positive image of the College and University. Complex problem solving as evidenced by reviewing related information to develop and evaluate options and implement solutions. Critical thinking as evidenced by using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and decision-making as evidenced by considering the relative costs and benefits of potential actions to choose the most appropriate one. Problem sensitivity as evidenced by the ability to tell when something is wrong or is likely to go wrong. Proficiency in Microsoft Office Suite programs, content management software to update website, and of a student information system, such as PeopleSoft or Banner, for student and class information, degree requirement and record keeping. Ability to learn and adapt to new technology while staying current with emerging technology; seeks opportunities to apply available technology to improve department results/service delivery. Is results-oriented; takes accountability for completing work assignments; meets commitments and deadlines. Responds with appropriate urgency to customer requests for information and/or assistance. Effectively follows university policies without alienating customers. Takes personal responsibility for resolving customer issues. Develops effective working relationships inside and outside immediate work area. Contributes ideas and shares information within and across work groups; shares lessons learned, documents processes. Displays cooperative and open-minded behavior in working with others. Takes responsibility for continuous development and performance improvement. Continually builds on and develops conceptual knowledge bases. Constructively voices new ideas; persists; takes extra steps to overcome negative responses. Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful information.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.
We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy. Information follows about submitting the electronic application and attaching your cover letter and resume.
Applicant Instructions: Using Candidate Gateway to View and Apply for UB Vacancies
The Candidate Gateway system serves as your connection to the University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UB’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.
Please read and print the information below before you apply, and refer to it as you enter your application.
NAVIGATION
A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD
Before you apply:
• Save a single PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.
When you apply:
•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
•Click “Continue” to continue the application process.
B - ENTER DATA ON THE FOLLOWING PAGES:
Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT
above and below the required data for the four categories shown above.
Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.
1. Current and Prior Employment/Work Experience:
•Enter employment information relevant to your position of interest.
•You can use the first day of the month wherever dates are required.
•After you enter your work experience, click “Save,” then click “Next.”
2. Education/Education History and References:
•Use the dropdown to enter your highest education level. Entering this information is required.
•Then, only college and university information is required. Click the plus sign to the left of the “Postsecondary Education” link to enter that information.
•For country, enter USA or click the hourglass to select another country.
•You can use the first day of the month wherever dates are required.
•Click the plus sign to the left of "References" to enter two professional references.
•After you enter your education information and references, click “Save,” then click “Next.”
3. How did you find out about us/how did you find out about the job?
•After you enter this information, click “Save,” then click “Next.”
4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.
C – SUBMIT ONLINE APPLICATION
To apply for your selected job: When you reach the “Submit Online Application” page shown below, you must click “I agree to these terms” and then click the “Submit” button at the end of the screen. After you click “Submit,” then you will see this information at the top of your screen:
My Applications
Thank you for your interest in employment at the University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.
Questions/Help
If you have trouble viewing our job postings or applying for the vacancy, contact pmason@ubalt.edu for assistance.
TO APPLY:
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
Internal applicants (students taking classes at UB and current employees) with login and password for MyUB: use the internal applicant link, log into My UB, then click the “View or Apply for Job Positions” link on the left.
UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
- Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
- To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
- Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.
UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices.