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Dean of Students
Student Success and Support Services
Vacancy Number 300899
Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 08/30/18 Closes: 10/04/18
Salary: Commensurate with qualifications
The Division of Student Success and Support Services serves the university community by delivering quality services and building partnerships that foster student learning, development and student success. Reporting to the Associate Vice President for Student Success and Support Services and serving as a member of the Student Success team, the incumbent provides administrative and programmatic oversight to the student support units. Exercises independent decision-making to execute policy and procedure development, assessment and staff leadership development related to areas of supervision and functional area assignments. Is responsible for alignment of strategic and operational goals through student advocacy and support, coordination of Title IX and student policies and response protocols. Ensures operational efficiencies and coordinates an integrated approach to related student support and initiatives for assigned functional areas. The position requires collaboration with a variety of internal and external University stakeholders to create and maintain a comprehensive co-curricular learning experience that supports student success.
Oversight and supervision of student support staff, offices, and programs
Provide oversight, administrative direction and supervision for Student Support units including the Office of Community Life, Disability Access & Support, mentoring, and student counseling support. Facilitate mission development, goal establishment, and objective setting for offices and programs. Hire, supervise, train, develop, and evaluate staff. Align systems for supervision, training, motivation, and developmental evaluation of student staff. Guide staff in aligning unit level priorities, goals, and learning outcomes with University and divisional strategic directions and outcomes. Utilize best practices research to identify and lead ongoing strategic and operational improvements in student support units, and facilitate collaboration with university partners. Oversee budget and resource management for assigned units in coordination with the Business Manager, ensure appropriate financial controls, and exercise appropriate risk management for programs. Utilize industry standards, best practices and student development theories and principles to improve efficacy of services provided to help students successfully navigate their university experience, to identify innovative methods to serve students with academic challenges, and to increase visibility and student awareness of campus and community resources. Serve as a liaison to faculty, staff, and administration and an advocate for student rights and responsibilities. Maintain student records including judicial, COMPASS, student complaints, Title IX cases, bereavement accommodations, etc. Assist with the day-to-day management of the assigned units when needed. Provide oversight and guidance in the implementation of various mentoring programs in order to meet the needs of various student populations.
Coordinate risk management and emergency response
Coordinate divisional risk management and emergency response protocols. Respond to emergency/crisis situations. Serve as a primary contact for the division to meet with students and/or student’s families. Coordinate the division’s on-call team. Serve as the SSSS lead on the University Emergency Response Team. Provide guidance to units on policies, procedures and emergency response efforts. Advise faculty and staff on appropriate course of actions regarding student safety. Coordinate the CARE/STAR team to address students of concern. Maintain caseload of students who may pose a risk to the campus community and formulate/execute a variety of interventions, referrals and follow up services. Provide lower level mental health assessment, counseling, and crisis intervention to students. Oversee the maintenance of accurate and consistent case records following state and federal guidelines. Collaborate with university departments to expedite resolution of student concerns. Assist in training and consultation with faculty, staff, and external stakeholders.
Title IX Coordination
Serve as the Deputy Title IX Coordinator. Support the Title IX Coordinator in responding to issues of sexual misconduct related to students. Investigate complaints of sexual misconduct and coordinate the prompt, equitable and timely resolution of complaints of sexual misconduct against students. Coordinate interim measures as required by the complainant or respondent. Maintain detailed, consistent, and accurate records of possible Title IX policy violations. Forward results of investigation to appropriate personnel in compliance with Clery, Title IX and VAWA regulations. Coordinate response efforts with University of Baltimore Police Departments as needed. In coordination with the Title IX response team, assist in the development of resource materials for promoting awareness, education, training, and prevention efforts related to sex and gender-based discrimination for university students. Support campus training for sexual misconduct. Participate in the advancement and growth of the Title IX program.
Student Policies and Compliance
Coordinate the development of student policies and compliance. Serve as a liaison between university legal counsel and the division. Oversee the resolution process for discrimination complaints against students and support the dissemination of information regarding non-discrimination. Facilitate the development of university policies and procedures related to students. Coordinate the dissemination of student policy information to the campus community. Interpret and administer federal, state and local policies and regulations as they relate to the student services, operations and programs. Provide direction and support to meet and maintain compliance and accreditation standards. Serve as a central resource to faculty and staff regarding student policy concerns and questions.
Provide guidance and support to the Conduct Process. Provide support to the Assistant Director of Community Life by serving as a Senior Hearing Officer to adjudicate significant policy violations. Conduct reviews of students with past disciplinary backgrounds prior to acceptance. Review requests for re-admittance of students that have been disciplinarily dismissed from the institution as a result of Code of Conduct Policy violations.
Divisional, University-wide and Community Outreach, and committees
Serve as a liaison between the SSSS division and university departments, students, faculty, administrative staff, and the community to address issues impacting the campus community and the student experience. Work with individual students, student groups, families, faculty and staff to provide information, advice, counsel and assistance in addressing student issues. Serve on division and University-wide committees as appointed. Establish and maintain broad partnerships with Academic Affairs and other units at the University, and external sectors to increase comprehensive support of student persistence, retention and success at the University. Serve on behalf of or represent the Associate Vice President for Student Success and Support Services, as requested, in his/her absence.
Required Education and Experience
Education: Master’s degree in Student Personnel, Higher Education Administration, Counseling, Conflict Management or a related field.
Experience: Ten years of progressively responsible experience in student services and/or compliance at the director level or above. Five years of experience with student conduct and behavior management. Experience with sexual misconduct prevention. Experience supervising professional staff.
Preferred Education and Experience
Education: Terminal degree in a related/complementary field.
Experience: Experience with at risk and diverse populations. Understanding of ADA/Disability regulations, and/or and Counseling Services. Experience in implementing mentoring programs. Certified Title IX investigator.
Required Knowledge, Skills and Abilities
Excellent interpersonal, verbal, and written communication skills, including the ability to present complex information and data to audiences with varied background knowledge (students, faculty/staff, parents, etc.). Ability to cultivate and maintain relationships with University administrators, staff, faculty and students. Ability to simultaneously plan, organize and coordinate multiple projects. Knowledge of student development and issues that impact student support services, behavior and university policy. Knowledge of higher education law and public policy trends. Experience with budgeting and personnel management in a comparably complex organization, including knowledge of student employment practices. Knowledge of assessment techniques, especially as related to program development, accreditation, and resource allocation; basic knowledge of data analysis techniques. A commitment to staff diversity, learning, and development with a record of hiring talented and diverse staff, delegating appropriate work for them, and holding them accountable for their work. Demonstrated cultural competence and a commitment and ability to work with individuals from diverse background. Ability to collaborate with a wide variety of internal and external constituencies. Strong managerial skills with demonstrated abilities to train, mentor/develop, and motivate staff at all levels. Ability to interpret and apply complex guidelines rules and regulations. Ability to work under pressure and with frequent interruptions and changing priorities. Ability to work in a self-motivated manner, with minimal supervision and to make decisions based on complex concrete and abstract variables in situations where limited standardization exists. Proficiency with common office software (e.g. Microsoft Office Suite) e-mail, internet, and Exchange calendars. Knowledge of student conduct software systems.
Occasional evening and weekend work necessary; incumbent will be part of an on-call schedule to respond to after-hour emergencies.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.
We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy. Information follows about submitting the electronic application and attaching your cover letter and resume.
Applicant Instructions: Using Candidate Gateway to View and Apply for UB Vacancies
The Candidate Gateway system serves as your connection to the University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UB’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.
Please read and print the information below before you apply, and refer to it as you enter your application.
A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD
Before you apply:
• Save a single PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.
When you apply:
•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
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Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.
1. Current and Prior Employment/Work Experience:
•Enter employment information relevant to your position of interest.
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4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.
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Thank you for your interest in employment at the University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.
If you have trouble viewing our job postings or applying for the vacancy, contact firstname.lastname@example.org for assistance.
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
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UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
- Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
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- Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.
UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices.