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Remote Access to Campus Computers Using VCL through Windows/Internet Explorer

OTS offers technology to remotely access software applications by providing a Virtual Computer Link (VCL). This virtual desktop allows you to access applications as if you were on campus using a standard UB Windows computer. You will be able to access Outlook, M, R, H and S drives.

Note: These instructions are written for Internet Explorer. Please review the entire document prior to connecting. For instructions on VCL for Mac, click here.

  1. Using a computer with an internet connection, open Internet Explorer and go to If this is your first time accessing VCL, you will see the screen below. Choose View Client and click Download. If you have trouble downloading the software please try vmware's   VCL software here
    step 1a
  2. If you have used VCL in a previous semester, you will see this screen. Choose View Client and click Download.  
    step 1b
  3. You will see a screen with abbreviated instructions, and you will be presented with one of two prompts: either an information bar below the address bar or a yellow bar at the bottom of your screen.
    step 2
    If you see the blue bar at the top of your screen, click the bar and select Download File... You will be prompted with a dialogue box asking you to Run or Save. Click Save and choose a location where you will be able to find the file.
    vcl bar
    If you see the yellow bar at the bottom of your screen, click Save and choose a location where you will be able to find the file.
  4. Once the download completes, click Run in the dialogue box, or browse to the file you just saved, titled "vmware-viewclient.exe," and double-click it.
  5. Click Yes if the Internet Explorer security warning pops up.
  6. Click Next to begin the installation process.
  7. Click Next again.
  8. Accept the terms of the agreement and then click Next.
  9. Leave all the default settings on the page for features being installed and click Next.
  10. Enter the Default Server as and click Next
    step 10
  11. At the Enhanced Single Sign On window, check both checkboxes ("Show in connection dialog" and "Set default option to login as current user") and then click Next.
  12. On the Configure Shortcuts screen, choose where you would like shortcuts to be installed for the program by checking or unchecking the boxes and then click Next.
  13. Click Install to begin the installation.
  14. Click Finish to complete the installation. You will be prompted to restart your computer. Click Yes.
  15. Once it has rebooted, go back to You may be prompted with a dialog box asking for permission to run the program from your browser window. Check "Do not show again" and then click Yes. Note: If VMware View Client does not open, find the desktop short cut and open it.
  16. You will be prompted to enter your username and password. Use your UB netID and password. Click Login
    step 15
  17. Select an "Image" and then click Connect. Note: you may see more than one image if you have access to different VCL environments. 
    step 16


Tips for Using VCL with Windows

Saving Files
Save files on your campus M drive or R drive. You can also save files to your local PC drives (A:, C:, D:, etc.). Do not save files on the virtual desktop or to the C drive. These are temporary drives and will disappear when you logout. OTS cannot recover files saved to an incorrect location.

Log Off
Make sure that you log off from the Start menu of the VCL desktop when you are finished working.

The virtual desktops provide standard software packages and will not serve up access to any special programs installed on your work desktop.

Troubleshooting and Help
Contact the OTS Call Center at 410.837.6262.
Last Published 1/14/16