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Windows-based campus computers are being upgraded to Windows 7, Microsoft Office 2010, and Internet Explorer 9.

The upgrade began in the OTS-supported computer labs in fall 2011 with the vast majority completed in 2012. Office computer upgrades began in early 2011 and were also nearly completed in 2012.  By the end of 2013, upgrades on any remaining computers will be completed.

There are several important reasons for making these changes. First and foremost is the desire to make the best, proven tools available to everyone on campus. By having the latest available software resources, we will be able to take advantage of software improvements. While Windows XP has been a tried and true solution, it is important to take advantage of the improvements that Windows 7 provides. Additionally, Microsoft Corporation will discontinue support of Windows XP software, and UB cannot operate on unsupported software.

  • What are the benefits of upgrading?

    Some of the benefits of Windows 7 are:

    • faster startup
    • improved usability and productivity
    • better security
    • improved media options

    Moving to Windows 7 enhances our ability to prepare for future software products, and bring our Windows-based computing environment up to the current Microsoft operating system.

    Office 2010 has a very similar feel as Office 2007, and introduces some new features including:

    • new and improved picture formatting tools
    • new layouts and themes
    • document collaboration tools
    • improved media options
    • menu customizing tools
  • How will the upgrade affect me?

    Your department will be contacted to select a timeframe for the migrations based on the general availability of the department. When your workstation is scheduled for the upgrade you will be unable to work on your computer for approximately 2 hours. The duration depends on the speed of your computer. Once you schedule your time slot, we recommend you plan to access another workstation or work offline. We think you’ll agree that the upgrades, new features and functionality are worth the wait. You will want to take a few minutes to click on the educational links associated with Office 2010 and new features.

  • What can I do to prepare for the upgrade?

    Prior to your upgrade, you will receive an email requesting information about your computer, including any installed software specific to your computer. If you have the installation media, please make those available to us.

    Also, if you save files to your computer, please move them to your M: drive or copy them to a flash drive/DVD.

    You can ready yourself to use Windows 7 and Office 2010 by reviewing these quick guides.

  • What software will be installed when my computer is migrated?

    The standard software included with the UB Windows 7 image is:

    • Microsoft Office 2010
    • Internet Explorer 9
    • Windows Media Player
    • Adobe Acrobat Reader
    • Adobe Flash Player
    • Symantec Endpoint Antivirus software
    • Firefox
    • Java Runtime
    • Roxio CD burning software
  • Do I have to upgrade to Windows 7?

    Eventually, yes, all Windows-based computers managed by OTS will be upgraded to Windows 7.

  • Will I need a new computer for the migration?

    We will determine that prior to your migration and let you know.

  • What files and settings will be migrated for me?

    Your user profile will be migrated for you. This includes files on your desktop, favorites/bookmarks from Internet Explorer, e-mail signature files from Outlook, and the history of e-mail addresses you've used through Outlook.

  • What files will not be migrated?

    Any files you saved locally and did not tell the technician about. Please note, the time available for each migration is limited so please make sure to consolidate all of your local files into one location and, preferably, move them to your M drive or other media (flash drive or DVD) prior to your migration.

    Your Windows XP files will be saved for 14 days after your migration.

  • Am I required to be present during the migration?

    You do not need to be present during the entire time. You will need to be available at the beginning and at the end.

  • Should I leave my netID and password instead?

    No. It is against University policy to provide your login information to another person. OTS staff will not logon as you in your absence.

  • Do I need to contact the Call Center to be scheduled for migration?

    No. We will contact departments to identify time spans that work best for that department then you will be able to sign-up for a block of time. If you are not available during any of the times, we will work with you to schedule another time.

  • Who do I contact with questions?

    If you have questions about the rollout project, please contact Randy Burinsky at 410.837.4317 or by e-mail. If you leave a message, one of the project technicians will contact you. Please avoid contacting the Call Center with questions related to your computer's migration or the project.

    If you have Windows 7 support questions, please contact the OTS Call Center.

Last Published 12/18/15