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Welcome to UB! We've put this guide together to help you get the most out of your experiences as a staff member at the University.

started

tech

comp

wifi

support

Getting Started

General Technology

Classroom 
Technology

Connecting Beyond 
the Classroom

Support 
and Tutorials


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 Getting Started

Your NetID is your access to campus technology. This account is created after you are hired. Once you have your employee ID number you can visit www.ubalt.edu/getmynetid to look up your netID and set your password.

Use your netID to log into the MyUB Portal, which gives you access to:

  • Your UB e-mail
  • Online storage drives
  • Timesheet
  • Personal information
  • HR and university announcements
  • and more.

Email: UB provides a full-featured email account with a UB address book, personal calendar, junk mail filter and more. You can access all features on and off campus. Visit the email page for setup instructions for off campus and mobile devices.

Telephone/Voicemail may be provided by your department. UB uses IP phones that offer voicemail and speech dial service as well as standard features like speakerphone, redial, call transfer, etc. Learn more at the Campus Phones page.

Contacting OTS: The OTS call center is located in the Academic Center, room 101. They can also be reached via phone at 410.837.6262 (or just 6262 from a campus phone) or by email at callcenter@ubalt.edu. Visit their Contact Page for office hours and other useful information. Aside from technical support. OTS offers training sessions for any of the technology options listed on this page.

 orange General Technology

Online Storage Drives provide you with storage space for:

  • personal use (M: drive)
  • departmental/cross-departmental files (R: and T: drives).

These can be accessed through MyUB and from the Documents folder when you're logged onto a campus computer. Learn more about network drives on the Computer Accounts page.

WiFi and Mobile Services: You can access a secure Internet connection almost anywhere on campus with your laptop or mobile device (UB supports both Android and Apple). Two networks are offered for wireless: ubalt-secure (the recommended network) and ubalt-guest. UB also offers Mobile Email Access.

Get a full list of locations and printer options on the Wireless Access Info page. Visit the MobileIT page for more about mobile access.

Online Security:  OTS will never ask you for your password. Never give out personal information or confidential data over unsecured connections, such as emails or web pages, and don't leave it on portable storage devices (such as flash drives). Any request for personal information or passwords from any party should be verified by phone or in person. For more about Internet safety and security, visit the Online Security page.

 green Classroom Technology

Classroom Technology: All classrooms have some available technology. You can schedule delivery of additional technology, including a portable computer lab.

Technology lending provides an option to borrow technology for personal use. Visit the Equipment Delivery and Loans page to request technology/AV or to get technology training and support.

 

 purple Connecting Beyond the Office

UB provides a variety of tools can help you make connections and keep informed with students and colleagues.

Video conferencing is a great option for virtual meetings. Learn more here about UB video conferencing options.

Email Distribution Lists allow you to quickly address emails to a group of people. Learn more at http://www.ubalt.edu/lists.

UB Communication tools include the Daily Digest, Calendar, and Portal Announcements.

  • Daily Digest: As a staff member you will receive a daily email highlighting university events and opportunities. You can add announcements and events to the Daily Digest through the MyUB Portal.
  • The Calendar is another way to see and RSVP to upcoming events. You can also announce an event or speaker and create an RSVP. (Account required to post events.) 
  • Announcements: Portal has an announcements section with information specific to your role at UB -- either through Human Resources or specific messages from your department.

Contact the OTS Call Center for information about using these tools.

 

 red Support and Tutorials


Technology Services FAQs
 
OTS has published FAQ pages on a variety of topics, from clearing your browser's cache and cookies to preventing identity theft.

Video Tutorials

OTS also maintains a library of video tutorials addressing common campus technology. The library is continually expanding and is open to suggestion – interested in a video tutorial to support an aspect of your pedagogy? Please contact us and let us know.


Still have questions? 
The OTS Call Center is located in Academic Center room 101. They can also be reached via telephone at 410.837.6262 or by email at callcenter@ubalt.edu. Visit their Contact Page for office hours and other useful info.

Last Published 6/24/16