The University of Baltimore has introduced LiveSafe, a revolutionary emergency phone app that connects UB students, faculty and staff to the UB Police Department in a seamless manner, allowing for more efficient communications and response.
LiveSafe, co-founded by a survivor of the Virginia Tech incident, allows users to communicate to police by reporting tips, placing emergency calls, messaging police via SMS-based communications and viewing emergency resources—all in one app. The app permits caller-initiated GPS; when you initiate it, emergency responders will know your exact location so they can better serve and assist. LiveSafe operates within a "Geo-Fence" that allows the app to work only within UB's campus boundaries. When you are outside this perimeter, the app will allow you to call the nearest police agency in the event of an emergency. Your personal information will never be shared and will never be accessed except for emergency response initiated by you.
LiveSafe is free for all members of the University of Baltimore community to download. Just follow these steps and register today:
1. Go to the Apple iTunes Store or Google Play Store
2. Search for "LiveSafe"
3. Download the FREE App
4. Select "Univ. of Baltimore," using your UB e-mail address
You're all set! In case of an emergency or to report a tip to UB Police, just launch the app and seamlessly communicate with our law enforcement team.
More About the LiveSafe App
- LiveSafe is a free personal safety mobile application for students, parents, and the community to engage in two-way conversation with the local police department.
- It allows users direct access to police and 911 emergency services.
- LiveSafe creates greater situational awareness and safety preparedness by educating the user on daily safety related updates and statistics.
- LiveSafe features simple and immediate steps each user can take to make themselves and their community safer.
- LiveSafe is designed to be a two-way communication tool, and includes the ability to live-chat with UB Police to answer additional questions for crime reports, dial 911 or the nearest police agency to receive immediate assistance.
- The app allows you to view and engage in a Social Safety Map, with directions to nearest safety locations and information on latest crime in the community.
- LiveSafe does not replace UB's campus text alert system, which sends out notices about emergencies of all kinds, including closures and delays due to inclement weather, traffic updates, etc. Learn more about campus alerts.
Frequently Asked Questions
Does LiveSafe replace 911?
No. The aim of LiveSafe is to provide a new channel to report non-emergency information and crimes to law enforcement authorities. The law enforcement community agrees that increased citizen-police collaboration results in better policing and safer communities. Additionally, the LiveSafe application has a 911 distress button feature. When faced with an emergency situation, LiveSafe always recommends and promotes dialing 911. When using the LiveSafe distress button feature to dial 911, LiveSafe law enforcement partners receive greater information and intelligence about the incoming call. LiveSafe partners receive the caller's GPS coordinates and emergency contact information; ensuring dispatchers respond more efficiently and quickly to the specific emergency.
Why would anyone in an emergency use this app?
So long as users have the capacity to make voice calls, we encourage anyone in an emergency to always call 911. If, however, a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then LiveSafe reporting becomes advantageous. They can notify others of an emergency, and supply law enforcement authorities with vital, real-time information direct from the scene of a crime.
What are you going to do with the data?
LiveSafe respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized. Evidence information belongs solely to the law enforcement agency for which it was designated.
How does the application work when moving through cities and different jurisdictions?
The application delivers the report just like a 911 call to the nearest police department. For instance, if moving from City A to Town B, the report no longer goes to City A; it relays to Town B. With LiveSafe’s custom apps, built specifically with the needs of your department in mind, the information would go directly to designated authorities.
How is my data protected?
The data is relayed through LiveSafe’s secure server database before its delivery to law enforcement agencies via email alert to an inbox or XML file to the 911 call center or station. Transactions and customer data is protected from malicious links, viruses, and spyware. Additionally, data is protected with 256-bit encryption. A high-level cyber security specialist conducted a Vulnerability Test on LiveSafe servers, and approved our secure standing.
What happens if I send a report in the wrong category?
Safety officials can easily re-categorize reports, so users don't need to worry if they mistakenly select the wrong category. If you are unsure which category the report falls into, select "Other."
How often should I use the app?
LiveSafe is designed to provide important updates and daily safety information about your local community; so users are encouraged to pay close attention to all incoming notifications and messages. It is encouraged to reference the Safety Map for new daily updates. Each time users have credible concern or potential tips, they are encouraged to collaborate with safety officials by sending in reports on any incident or crime.
Do I have to provide picture or audio?
No. While users are encouraged to provide picture, audio or video evidence when sending in reports, they are only advised to do so if the circumstances are safe.
When should I call campus police over 911?
For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, campus police can be called for other non-emergencies and to provide general information and requests.
What if a report I send in turns out to be a mistake?
Users will not be penalized for making claims that turn out to be untrue. So long as reports aren't purposefully and falsely claimed, people are encouraged to share information with police.
How does the anonymous feature work?
Users can send in tip reports using the anonymous feature if they are not comfortable with disclosing their identity. Police will not be able to see who the report is coming from if this is activated.
Does the app create a record of me with the police department?
No, it does not create a record. Users can, however, see their activity history within the app.
Does it work if I don't have signal?
No, the LiveSafe app needs full service to function.
Is there a panic button?
The LiveSafe app does not currently have an emergency panic button, but later releases are expected to.
Does LiveSafe work with UB's escort program?
Yes, the LiveSafe app has a yellow icon, “STAYSAFE,” that can access a campus escort. Learn more about UB's escorts.
We urge all members of the UB community to download this app, and become familiar with its capabilities. You should consider it an important part of your personal toolkit for staying safe, 24/7.
Misuse or abuse of the LiveSafe app may result in the user losing his or her privileges concerning the app.