Human Resources

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Setting Performance Expectations and Providing Feedback

February 20, 2013

Time: 2:00 PM - 3:00 PM
Location: Student Center 301
Contact Name: Mark Emmel
Contact Phone: 410.837.4399
Contact E-mail: memmel@ubalt.edu

Setting appropriate performance expectations and providing regular feedback are the keys to individual and team success. Goal setting is a collaborative process so staff members of all levels will benefit from this session. At the end of this session, you will be able to:
* Set performance expectations for yourself and your staff
* Use the PMP form for goal setting and evaluating performance
* Develop SMART goals for each employee
* Use some easy job aids to help you and your employees prepare for the appraisal
* Practice giving and receiving feedback