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Merrick School of Business

Gene Milbourn

Gene F. MilbournJr., Ph.D.

Professor of Management

Department of Management and International Business
Office: Business Center 557
Phone: 410.837.4200
E-mail: emilbourn@ubalt.edu

    Education:
  • Ph.D., College of Business, University of North Texas
  • M.B.A., Lamar University
  • B.B.A., University of Houston

Dr. Milbourn is a Professor of Management and has been teaching at UB since 1975. His teaching interests are in the areas of Organizational Behavior, General Management and Business Strategy. His research interesta include Attitudes, Customer Service, Organization Behavior and in Business Strategy.

Intellectual Contributions

Refereed Journal Articles

Milbourn, E. F. (2012). Job Stress and Job Dissatisfaction: Meaning, Measurement and Reduction, Sept. 2012. The Journal of American Academy of Business. (September 2012), 10.

Milbourn, E. F. (2012). Using Rubrics Across Multiple Business School Student Tasks: A Special Focus on Service. The Journal of American Academy of Business,. 17(number 2, March, 2012), pages 37-42.

Milbourn, E. F. (2011). Service Models and Structuring the Student Service Quality Project. The Journal of American Academy of Business. 16(2, March, 2011), 8.

Research in Progress

"How to Teaching Service Culture Consulting To Business School Students" (On-Going)
Like several others I have published, this article will focus prescribing a method of teaching an important topic in quality service area.