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Academic Advisor, College of Public Affairs
College of Public Affairs
Vacancy number 301361
Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 06/02/23 Closes: Open Until Filled
Salary: $55,000 - $65,000
• excellent tuition remission benefits
• outstanding health benefits plans and rates
• at least 11 paid holidays each year
• 40 days of annual, personal, and sick leave each year, including 20+ annual leave days
• great retirement plans
Promotes student success, retention, enrollment, and program completion in several key ways, including providing academic advising to all students in the Criminal Justice, Forensic Studies/Science, and Human Services Administration, and Cyber Forensics undergraduate programs as well as the Forensic Science High Technology graduate program at UBalt’s main campus and the Universities at Shady Grove. Additionally, position meets with students regarding class scheduling and degree completion planning; and supports the Executive and program directors with data regarding student matters, such as enrollment management, recruitment, personal circumstances, past activities, honors and awards, and practicum placement, as well as forecasting student scheduling needs and graduate application reviews. Collaborates with the College of Public Affairs advising team to enhance student success, retention rates, and communication regarding academic policies and procedures.
We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your required cover letter and resume as one document (please make the file name short and without spaces or special characters) and attach it in the resume location. To apply, visit http://www.ubalt.edu/candidate_gateway/erecruit.html. Additional instructions below.
Key Responsibilities
Serve as academic advisor to assist undergraduate, CRJU, FSCS, HSER, CYBER and graduate FSHTC main campus students with course selection and development of a plan of study for most efficient completion of the degree program based on students’ needs. Interpret and explain academic policies to students and faculty, including but not limited to plagiarism standards, grievance procedures, and other issues outlined in the academic catalog.
Interpret or perform academic transfer credit evaluations of new students and degree audits of graduating students. Inform current students regarding policies transferring in credit(s) if needed while a student at UBalt and assists them with completing appropriate forms. Provide information about other academic requirements (i.e., placement testing, registration and withdrawal process, required grades) and deadlines that support academic success. Assist students with finding another course at another university if under special circumstances the class must be taken elsewhere.
Support faculty in SCJ with development of semester class schedules, curriculum development and proposals, evaluation of the program, and assessment activities (including annual program assessment reports). Track course offerings trends including when a course is typically offered and enrollment totals for each course to assist in preparing schedules to best meet students’ needs. Assist in preparing spreadsheet of semester schedule that is sent to Dean’s office for proofing. Prepare block schedule for each semester course offering for easy proofing and tracking of classes. Survey students regarding enrollment plans to boost enrollment numbers in courses. Gather course rosters to verify that students have met appropriate pre-requisites for core-required courses to ensure student success. Assist Executive Directors with calculating adjuncts needed for each semester to ensure the department is within appropriate budgetary means, as well as surveying the need for a specific course if the department doesn’t have core faculty available to teach it. Assist Assistant Dean in providing semester edits for proofing the university’s registration schedule and academic calendar to the Records Office.
Field prospective applicant inquiries and assist conditional admit students in meeting the conditions of their admissions. Administer student registration and enrollment for CRJU, CYBER, FSCS, HSER, and graduate FSHTC main campus students into courses to include internship requirements as well as directing them to resources to secure internship or practicum experience. Assist in coordinating internship workshop and support program director with keeping a list of possible internship sites for their respective programs.
Pilot new software (e.g., EAB) for student success initiatives. Serve on user community group to comprise suggestions and goals for utilization of tool. Participate in webinars and meetings designed to with the chair, registrar, assistant dean, and admissions to potentially pilot a graduate application tool to streamline the graduate application process for applicants. Serve on undergraduate probation task flow group to formalize and implement a plan to improve the current probation/suspension policy for retention purposes. Review academic reports frequently used by advisors to assist in ease of reaching out to students and assisting Assistant Dean in reporting. Provide outreach via email/phone to students who are on probation or receiving a FA or NS at mid-term by providing campus resources and academic success skill tips, as well as strongly encouraging one on one advising appointments regarding improving their academic success.
Participate in student orientation and other campus activities that enhance the academic experience and recognize scholastic achievement. Provide presentations at undergraduate and graduate open houses outlining the program’s assets, requirements, and admission process as part of recruitment and retention efforts. Attend to and survey students’ feedback regarding experience in academic programs to improve student satisfaction and retention rates in the program. Provide outreach via email/phone to new undergraduate CRJU, CYBER, FSCS, HSER and graduate FSHTC admits encouraging them to register for the upcoming semester and tracking their response in PeopleSoft.
Contribute to promoting and marketing all assigned programs. Email students via listserv of all upcoming events on campus, as well as work or internship opportunities. Participate in recruitment events on and off campus that promote College of Public Affairs programs to both the internal (i.e. early entry, and the promotion of the accelerated bachelor’s/master’s option) and external community
Required Education and Experience
Education: Baccalaureate degree in Psychology, Industrial Organization, Counseling, Sociology, or other related fields/disciplines that contribute to the incumbent’s success.
Experience: Two years of progressively responsible experience working in advising or academic program support and/or coordination in a college or university or other higher education organization.
Preferred Education and Experience
Education: Master’s degree in Counseling, Student Affairs, Psychology, or other related fields/disciplines that contribute to the incumbent’s success.
Experience: Five years of experience dealing with areas represented by the division’s programs within a college or university or other higher education organization.
Required Knowledge, Skills and Abilities
Demonstrated knowledge of academic advising principles and practices, experience in administering academic programs, ability to work effectively as a member of a team, strong interpersonal skills, excellent communication skills, and experience working with traditional and non-traditional diverse student populations. Demonstrated ability to interact effectively with key groups and individuals to form effective partnerships. Ability to project a professional and positive image of the College and University. Complex problem solving as evidenced by reviewing related information to develop and evaluate options and implement solutions. Critical thinking as evidenced by using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and decision-making as evidenced by considering the relative costs and benefits of potential actions to choose the most appropriate one. Problem sensitivity as evidenced by the ability to tell when something is wrong or is likely to go wrong. Proficiency in Microsoft Office Suite programs, content management software to update website, and of a student information system, such as PeopleSoft or Banner, for student and class information, degree requirement and record keeping. Ability to learn and adapt to new technology while staying current with emerging technology; seeks opportunities to apply available technology to improve department results/service delivery. Is results-oriented; takes accountability for completing work assignments; meets commitments and deadlines. Responds with appropriate urgency to customer requests for information and/or assistance. Effectively follows university policies without alienating customers. Takes personal responsibility for resolving customer issues. Develops effective working relationships inside and outside immediate work area. Contributes ideas and shares information within and across work groups; shares lessons learned, documents processes. Displays cooperative and open-minded behavior in working with others. Takes responsibility for continuous development and performance improvement. Continually builds on and develops conceptual knowledge bases. Constructively voices new ideas; persists; takes extra steps to overcome negative responses. Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful information.
The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.
We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy. Information follows about submitting the electronic application and attaching your required cover letter and resume.
Applicant Instructions: Using Candidate Gateway to View and Apply for UBalt Vacancies
The Candidate Gateway system serves as your connection to The University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UBalt’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.
Please read and print the information below before you apply, and refer to it as you enter your application.
NAVIGATION
A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD
Before you apply:
• Save one PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.
When you apply:
•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
•Click “Continue” to continue the application process.
B - ENTER DATA ON THE FOLLOWING PAGES:
Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT
above and below the required data for the four categories shown above.
Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.
1. Current and Prior Employment/Work Experience:
•Enter employment information relevant to your position of interest.
•You can use the first day of the month wherever dates are required.
•After you enter your work experience, click “Save,” then click “Next.”
2. Education/Education History and References:
•Use the dropdown to enter your highest education level. Entering this information is required.
•Then, only college and university information is required. Click the plus sign to the left of the “Postsecondary Education” link to enter that information.
•For country, enter USA or click the hourglass to select another country.
•You can use the first day of the month wherever dates are required.
•Click the plus sign to the left of "References" to enter three professional references.
•After you enter your education information and references, click “Save,” then click “Next.”
3. How did you find out about us/how did you find out about the job?
•After you enter this information, click “Save,” then click “Next.”
4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.
C – SUBMIT ONLINE APPLICATION
To apply for your selected job: When you reach the “Submit Online Application” page shown below, you must click “I agree to these terms” and then click the “Submit” button at the end of the screen. After you click “Submit,” then you will see this information at the top of your screen:
My Applications
Thank you for your interest in employment at The University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.
Questions/Help
If you have trouble viewing our job postings or applying for the vacancy, contact ubhrcareers@ubalt.edu for assistance.
TO APPLY:
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
Internal applicants (students taking classes at UBalt and current employees) with login and password for MyUBalt: use the internal applicant link, log into MyUBalt, then click the “View or Apply for Job Positions” link on the left.
http://www.ubalt.edu/hr
•Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
•To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
•Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.
The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.