Welcome...

Welcome

Welcome and thank you for administering this Noel-Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Noel-Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Item Report

Sort on each column to see data from highest to lowest.

    University of Baltimore - SSI Graduate/Professional, excluding School of Law Graduate/Professional, limited to School of Law
i Item Import Satis/SD Gap i Import Satis/SD Gap i Import Satis/SD Gap i
  01. Most students feel a sense of belonging here. 5.76 5.16/1.50 0.60 5.71 5.23/1.44 0.48 5.55 5.24/1.37 0.31
  02. The campus staff are caring and helpful. 6.32 5.55/1.35 0.77 6.35 5.62/1.35 0.73 6.15 5.56/1.34 0.59
  03. Faculty care about me as an individual. 6.25 5.46/1.41 0.79 6.32 5.64/1.35 0.68 6.18 5.54/1.29 0.64
  04. Admissions staff are knowledgeable. 6.25 5.49/1.42 0.76 6.25 5.59/1.37 0.66 5.90 5.50/1.26 0.40
Challenge 05. Financial aid counselors are helpful. 6.25 5.11/1.64 1.14 6.19 5.21/1.61 0.98 5.99 4.72/1.73 1.27
  06. My academic advisor is approachable. 6.48 5.65/1.63 0.83 6.45 5.63/1.62 0.82 6.09 5.42/1.59 0.67
Challenge 07. The campus is safe and secure for all students. 6.47 5.25/1.54 1.22 6.44 5.30/1.47 1.14 6.21 4.74/1.62 1.47
Challenge 08. The content of the courses within my major is valuable. 6.67 5.69/1.36 0.98 6.72 5.83/1.24 0.89 6.67 5.74/1.20 0.93
  09. A variety of intramural activities are offered. 4.72 4.94/1.50 -0.22 4.51 4.92/1.43 -0.41 4.34 4.89/1.46 -0.55
  10. Administrators are approachable to students. 6.05 5.33/1.42 0.72 5.91 5.35/1.41 0.56 5.80 5.31/1.45 0.49
Challenge 11. Billing policies are reasonable. 6.25 5.29/1.47 0.96 6.27 5.27/1.51 1.00 5.99 5.09/1.47 0.90
Challenge 12. Financial aid awards are announced to students in time to be helpful in college planning. 6.38 5.36/1.58 1.02 6.33 5.35/1.58 0.98 6.17 5.03/1.59 1.14
  13. Library staff are helpful and approachable. 5.87 5.93/1.19 -0.06 5.91 5.99/1.12 -0.08 5.78 5.93/1.14 -0.15
Challenge 14. My academic advisor is concerned about my success as an individual. 6.31 5.33/1.71 0.98 6.23 5.34/1.75 0.89 6.04 5.33/1.49 0.71
  15. The staff in the health services area are competent. 5.79 5.18/1.51 0.61 5.79 5.39/1.41 0.40 5.43 5.00/1.45 0.43
Challenge 16. The instruction in my major field is excellent. 6.63 5.69/1.38 0.94 6.64 5.78/1.33 0.86 6.58 5.97/1.21 0.61
Challenge 17. Adequate financial aid is available for most students. 6.39 5.17/1.69 1.22 6.32 5.02/1.73 1.30 6.16 4.87/1.78 1.29
Strength 18. Library resources and services are adequate. 6.23 5.83/1.19 0.40 6.25 5.72/1.21 0.53 6.18 5.98/1.15 0.20
  19. My academic advisor helps me set goals to work toward. 6.17 5.02/1.88 1.15 6.02 4.90/1.88 1.12 5.86 5.21/1.59 0.65
  20. The business office is open during hours which are convenient for most students. 5.99 5.34/1.50 0.65 5.89 5.24/1.60 0.65 5.81 5.13/1.48 0.68
  21. The amount of student parking space on campus is adequate. 6.08 4.73/1.97 1.35 6.06 4.90/1.84 1.16 5.73 5.14/1.76 0.59
  22. Counseling staff care about students as individuals. 6.09 5.35/1.57 0.74 5.99 5.42/1.51 0.57 5.87 5.32/1.45 0.55
  23. Living conditions in the residence halls are comfortable (adequate space, lighting, heat, air, etc.) 5.63 5.04/1.61 0.59 5.31 5.00/1.60 0.31 5.28 4.85/1.48 0.43
  24. The intercollegiate athletic programs contribute to a strong sense of school spirit. 4.93 4.07/1.88 0.86 4.70 4.30/1.65 0.40 4.06 4.21/1.71 -0.15
Challenge 25. Faculty are fair and unbiased in their treatment of individual students. 6.58 5.67/1.41 0.91 6.54 5.81/1.30 0.73 6.42 5.64/1.40 0.78
Strength 26. Computer labs are adequate and accessible. 6.37 5.94/1.26 0.43 6.28 5.98/1.21 0.30 6.29 6.03/1.13 0.26
  27. The personnel involved in registration are helpful. 6.29 5.58/1.44 0.71 6.26 5.71/1.24 0.55 6.02 5.40/1.50 0.62
  28. Parking lots are well-lighted and secure. 6.34 5.46/1.44 0.88 6.30 5.49/1.37 0.81 6.10 5.38/1.48 0.72
  29. It is an enjoyable experience to be a student on this campus. 6.29 5.50/1.44 0.79 6.24 5.69/1.25 0.55 6.14 5.47/1.37 0.67
  30. Residence hall staff are concerned about me as an individual. 5.39 5.09/1.56 0.30 5.18 5.19/1.46 -0.01 5.17 5.06/1.39 0.11
  31. Males and females have equal opportunities to participate in intercollegiate athletics. 5.65 5.42/1.46 0.23 5.52 5.31/1.46 0.21 5.21 5.05/1.41 0.16
  32. Tutoring services are readily available. 6.08 5.71/1.45 0.37 5.93 5.71/1.27 0.22 5.47 5.19/1.63 0.28
Strength 33. My academic advisor is knowledgeable about requirements in my major. 6.59 5.77/1.54 0.82 6.58 5.83/1.48 0.75 6.20 5.68/1.46 0.52
Challenge 34. I am able to register for classes I need with few conflicts. 6.64 5.35/1.74 1.29 6.65 5.62/1.62 1.03 6.46 5.07/1.71 1.39
  35. The assessment and course placement procedures are reasonable. 6.31 5.42/1.60 0.89 6.33 5.69/1.36 0.64 6.01 5.45/1.30 0.56
  36. Security staff respond quickly in emergencies. 6.53 5.64/1.46 0.89 6.56 5.61/1.52 0.95 6.32 5.30/1.55 1.02
  37. I feel a sense of pride about my campus. 5.84 5.29/1.59 0.55 5.63 5.27/1.49 0.36 5.64 5.18/1.60 0.46
  38. There is an adequate selection of food available in the cafeteria. 5.59 4.13/2.06 1.46 5.17 4.43/1.80 0.74 5.50 3.87/2.04 1.63
Strength 39. I am able to experience intellectual growth here. 6.55 5.84/1.25 0.71 6.55 5.89/1.15 0.66 6.43 6.03/1.13 0.40
  40. Residence hall regulations are reasonable. 5.44 5.20/1.49 0.24 5.25 5.35/1.44 -0.10 5.38 4.96/1.28 0.42
Strength 41. There is a commitment to academic excellence on this campus. 6.48 5.67/1.35 0.81 6.54 5.69/1.28 0.85 6.34 5.78/1.16 0.56
  42. There are a sufficient number of weekend activities for students. 5.11 4.42/1.87 0.69 4.89 4.46/1.75 0.43 4.64 5.13/1.58 -0.49
  43. Admissions counselors respond to prospective students' unique needs and requests. 6.23 5.52/1.44 0.71 6.31 5.62/1.42 0.69 5.88 5.54/1.27 0.34
  44. Academic support services adequately meet the needs of students. 6.29 5.55/1.40 0.74 6.32 5.61/1.26 0.71 5.91 5.46/1.38 0.45
  45. Students are made to feel welcome on this campus. 6.25 5.62/1.38 0.63 6.18 5.68/1.32 0.50 5.88 5.68/1.21 0.20
  46. I can easily get involved in campus organizations. 5.80 5.50/1.51 0.30 5.48 5.47/1.40 0.01 5.67 5.70/1.34 -0.03
Challenge 47. Faculty provide timely feedback about student progress in a course. 6.50 5.19/1.67 1.31 6.47 5.31/1.63 1.16 6.25 5.20/1.52 1.05
  48. Admissions counselors accurately portray the campus in their recruiting practices. 6.13 5.40/1.50 0.73 6.15 5.46/1.47 0.69 6.04 5.45/1.50 0.59
  49. There are adequate services to help me decide upon a career. 6.28 5.44/1.50 0.84 6.25 5.39/1.50 0.86 6.17 5.56/1.38 0.61
Strength 50. Class change (drop/add) policies are reasonable. 6.29 5.73/1.35 0.56 6.28 5.70/1.35 0.58 5.87 5.74/1.14 0.13
Strength 51. This institution has a good reputation within the community. 6.30 5.71/1.32 0.59 6.23 5.64/1.20 0.59 6.32 5.74/1.23 0.58
  52. The student center is a comfortable place for students to spend their leisure time. 5.95 5.66/1.41 0.29 5.78 5.74/1.30 0.04 5.43 5.28/1.55 0.15
  53. Faculty take into consideration student differences as they teach a course. 6.20 5.33/1.56 0.87 6.16 5.53/1.43 0.63 5.63 5.27/1.41 0.36
  54. Bookstore staff are helpful. 5.99 5.68/1.45 0.31 5.93 5.70/1.39 0.23 5.62 5.33/1.64 0.29
Strength 55. Major requirements are clear and reasonable. 6.52 5.69/1.42 0.83 6.48 5.85/1.29 0.63 6.17 5.76/1.21 0.41
  56. The student handbook provides helpful information about campus life. 5.71 5.39/1.47 0.32 5.67 5.59/1.27 0.08 5.33 5.21/1.39 0.12
Challenge 57. I seldom get the "run-around" when seeking information on this campus. 6.26 5.32/1.64 0.94 6.30 5.49/1.56 0.81 6.05 5.15/1.54 0.90
Strength 58. The quality of instruction I receive in most of my classes is excellent. 6.62 5.75/1.33 0.87 6.63 5.79/1.32 0.84 6.50 5.97/1.06 0.53
  59. This institution shows concern for students as individuals. 6.40 5.54/1.45 0.86 6.37 5.65/1.34 0.72 6.23 5.47/1.39 0.76
  60. I generally know what's happening on campus. 5.77 5.46/1.44 0.31 5.55 5.56/1.34 -0.01 5.47 5.31/1.36 0.16
  61. Adjunct faculty are competent as classroom instructors. 6.41 5.61/1.48 0.80 6.41 5.83/1.33 0.58 6.37 5.40/1.59 0.97
  62. There is a strong commitment to racial harmony on this campus. 6.12 5.86/1.25 0.26 6.16 5.90/1.16 0.26 5.72 5.64/1.30 0.08
  63. Student disciplinary procedures are fair. 6.17 5.67/1.29 0.50 6.12 5.76/1.19 0.36 6.03 5.63/1.21 0.40
  64. New student orientation services help students adjust to college. 6.02 5.35/1.60 0.67 5.95 5.52/1.40 0.43 5.88 5.42/1.46 0.46
Strength 65. Faculty are usually available after class and during office hours. 6.32 5.91/1.26 0.41 6.24 5.97/1.21 0.27 6.27 5.99/1.17 0.28
Challenge 66. Tuition paid is a worthwhile investment. 6.56 5.47/1.55 1.09 6.56 5.44/1.55 1.12 6.57 5.17/1.63 1.40
Strength 67. Freedom of expression is protected on campus. 6.26 5.86/1.23 0.40 6.17 5.93/1.13 0.24 6.03 5.83/1.20 0.20
Strength 68. Nearly all of the faculty are knowledgeable in their field. 6.63 6.02/1.15 0.61 6.64 6.09/1.06 0.55 6.58 6.20/1.03 0.38
Challenge 69. There is a good variety of courses provided on this campus. 6.52 5.48/1.55 1.04 6.44 5.68/1.42 0.76 6.47 5.82/1.23 0.65
  70. Graduate teaching assistants are competent as classroom instructors. 6.07 5.54/1.39 0.53 6.14 5.67/1.37 0.47 5.92 5.22/1.49 0.70
  71. Channels for expressing student complaints are readily available. 6.13 5.04/1.72 1.09 6.06 5.07/1.69 0.99 5.74 5.09/1.66 0.65
Strength 72. On the whole, the campus is well-maintained. 6.38 5.93/1.21 0.45 6.30 5.89/1.24 0.41 6.15 5.75/1.27 0.40
  73. Student activities fees are put to good use. 6.10 4.75/1.68 1.35 6.01 4.61/1.70 1.40 5.79 4.74/1.55 1.05
  74. Campus: The Counseling Center on campus has sufficient resources to address student needs. 6.08 5.49/1.41 0.59 6.08 5.51/1.45 0.57 5.74 5.10/1.41 0.64
  75. Campus: The availability of child care affects my ability to attend class and participate in co-curricular activities. 5.29 4.77/1.90 0.52 5.17 4.99/1.87 0.18 5.09 4.72/1.79 0.37
Strength 76. Campus: The delivery methods of services offered (in-person, online, etc) are convenient and allow me to take advantage of them. 6.26 5.69/1.31 0.57 6.30 5.76/1.33 0.54 5.86 5.29/1.44 0.57
  77. Campus: The co-curricular events and activities on campus match my interests. 5.73 5.05/1.53 0.68 5.67 5.11/1.51 0.56 5.43 5.24/1.25 0.19
  78. Campus: I can afford to live close to UB's campus. 5.81 4.25/2.08 1.56 5.78 4.47/1.99 1.31 5.64 4.45/2.07 1.19
  79. Campus: The times during which services are offered to students are convenient to my schedule and allow me to take advantage of them. 6.18 4.99/1.74 1.19 6.15 5.11/1.67 1.04 6.01 4.71/1.77 1.30
  80. Campus: Instructional accommodations for physical/learning disabilities are easy to obtain. 5.98 5.64/1.36 0.34 5.85 5.65/1.18 0.20 5.54 5.53/1.28 0.01
  81. Campus: A campus food pantry would be beneficial to my health and success as a student at UB. 5.43 4.95/1.77 0.48 5.22 5.10/1.58 0.12 5.60 4.64/1.79 0.96
  82. Campus: Opportunities are available to participate in civic engagement and leadership development activities. 5.81 5.60/1.35 0.21 5.65 5.60/1.26 0.05 5.79 5.60/1.31 0.19
  83. Campus: The Wellness Center on campus has sufficient resources to address student needs. 5.96 5.29/1.56 0.67 5.94 5.34/1.45 0.60 5.77 5.12/1.72 0.65
  84. Institution's commitment to part-time students? 5.63/1.39 5.67/1.34 5.53/1.47
  85. Institution's commitment to evening students? 5.64/1.54 5.77/1.35 5.52/1.64
  86. Institution's commitment to older, returning learners? 5.75/1.46 5.86/1.28 5.67/1.46
  87. Institution's commitment to under-represented populations? 5.63/1.40 5.72/1.33 5.56/1.36
  88. Institution's commitment to commuters? 5.43/1.59 5.52/1.44 5.43/1.45
  89. Institution's commitment to students with disabilities? 5.82/1.37 5.79/1.27 5.61/1.54
  90. Cost as factor in decision to enroll. 6.38     6.28     6.30    
  91. Financial aid as factor in decision to enroll. 6.16     5.76     6.21    
  92. Academic reputation as factor in decision to enroll. 6.07     6.04     5.98    
  93. Size of institution as factor in decision to enroll. 5.06     4.87     4.87    
  94. Opportunity to play sports as factor in decision to enroll. 2.78     2.50     2.23    
  95. Recommendations from family/friends as factor in decision to enroll. 4.64     4.33     4.87    
  96. Geographic setting as factor in decision to enroll. 5.71     5.79     5.62    
  97. Campus appearance as factor in decision to enroll. 5.20     4.90     4.95    
  98. Personalized attention prior to enrollment as factor in decision to enroll. 5.44     5.27     5.06    
*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    University of Baltimore - SSI Graduate/Professional, excluding School of Law Graduate/Professional, limited to School of Law
i Scale / Item Import Satis/SD Gap i Import Satis/SD Gap i Import Satis/SD Gap i
  Student Centeredness 6.18 5.45/1.16 0.73 6.13 5.54/1.11 0.59 5.96 5.46/1.07 0.50
  01. Most students feel a sense of belonging here. 5.76 5.16/1.50 0.60 5.71 5.23/1.44 0.48 5.55 5.24/1.37 0.31
  02. The campus staff are caring and helpful. 6.32 5.55/1.35 0.77 6.35 5.62/1.35 0.73 6.15 5.56/1.34 0.59
  10. Administrators are approachable to students. 6.05 5.33/1.42 0.72 5.91 5.35/1.41 0.56 5.80 5.31/1.45 0.49
  29. It is an enjoyable experience to be a student on this campus. 6.29 5.50/1.44 0.79 6.24 5.69/1.25 0.55 6.14 5.47/1.37 0.67
  45. Students are made to feel welcome on this campus. 6.25 5.62/1.38 0.63 6.18 5.68/1.32 0.50 5.88 5.68/1.21 0.20
  59. This institution shows concern for students as individuals. 6.40 5.54/1.45 0.86 6.37 5.65/1.34 0.72 6.23 5.47/1.39 0.76
  Campus Life 5.67 5.17/1.19 0.50 5.51 5.24/1.16 0.27 5.40 5.18/1.05 0.22
  09. A variety of intramural activities are offered. 4.72 4.94/1.50 -0.22 4.51 4.92/1.43 -0.41 4.34 4.89/1.46 -0.55
  23. Living conditions in the residence halls are comfortable (adequate space, lighting, heat, air, etc.) 5.63 5.04/1.61 0.59 5.31 5.00/1.60 0.31 5.28 4.85/1.48 0.43
  24. The intercollegiate athletic programs contribute to a strong sense of school spirit. 4.93 4.07/1.88 0.86 4.70 4.30/1.65 0.40 4.06 4.21/1.71 -0.15
  30. Residence hall staff are concerned about me as an individual. 5.39 5.09/1.56 0.30 5.18 5.19/1.46 -0.01 5.17 5.06/1.39 0.11
  31. Males and females have equal opportunities to participate in intercollegiate athletics. 5.65 5.42/1.46 0.23 5.52 5.31/1.46 0.21 5.21 5.05/1.41 0.16
  38. There is an adequate selection of food available in the cafeteria. 5.59 4.13/2.06 1.46 5.17 4.43/1.80 0.74 5.50 3.87/2.04 1.63
  40. Residence hall regulations are reasonable. 5.44 5.20/1.49 0.24 5.25 5.35/1.44 -0.10 5.38 4.96/1.28 0.42
  42. There are a sufficient number of weekend activities for students. 5.11 4.42/1.87 0.69 4.89 4.46/1.75 0.43 4.64 5.13/1.58 -0.49
  46. I can easily get involved in campus organizations. 5.80 5.50/1.51 0.30 5.48 5.47/1.40 0.01 5.67 5.70/1.34 -0.03
  52. The student center is a comfortable place for students to spend their leisure time. 5.95 5.66/1.41 0.29 5.78 5.74/1.30 0.04 5.43 5.28/1.55 0.15
  56. The student handbook provides helpful information about campus life. 5.71 5.39/1.47 0.32 5.67 5.59/1.27 0.08 5.33 5.21/1.39 0.12
  63. Student disciplinary procedures are fair. 6.17 5.67/1.29 0.50 6.12 5.76/1.19 0.36 6.03 5.63/1.21 0.40
  64. New student orientation services help students adjust to college. 6.02 5.35/1.60 0.67 5.95 5.52/1.40 0.43 5.88 5.42/1.46 0.46
Strength 67. Freedom of expression is protected on campus. 6.26 5.86/1.23 0.40 6.17 5.93/1.13 0.24 6.03 5.83/1.20 0.20
  73. Student activities fees are put to good use. 6.10 4.75/1.68 1.35 6.01 4.61/1.70 1.40 5.79 4.74/1.55 1.05
  Instructional Effectiveness 6.47 5.64/1.04 0.83 6.47 5.75/0.97 0.72 6.34 5.71/0.87 0.63
  03. Faculty care about me as an individual. 6.25 5.46/1.41 0.79 6.32 5.64/1.35 0.68 6.18 5.54/1.29 0.64
Challenge 08. The content of the courses within my major is valuable. 6.67 5.69/1.36 0.98 6.72 5.83/1.24 0.89 6.67 5.74/1.20 0.93
Challenge 16. The instruction in my major field is excellent. 6.63 5.69/1.38 0.94 6.64 5.78/1.33 0.86 6.58 5.97/1.21 0.61
Challenge 25. Faculty are fair and unbiased in their treatment of individual students. 6.58 5.67/1.41 0.91 6.54 5.81/1.30 0.73 6.42 5.64/1.40 0.78
Strength 39. I am able to experience intellectual growth here. 6.55 5.84/1.25 0.71 6.55 5.89/1.15 0.66 6.43 6.03/1.13 0.40
Strength 41. There is a commitment to academic excellence on this campus. 6.48 5.67/1.35 0.81 6.54 5.69/1.28 0.85 6.34 5.78/1.16 0.56
Challenge 47. Faculty provide timely feedback about student progress in a course. 6.50 5.19/1.67 1.31 6.47 5.31/1.63 1.16 6.25 5.20/1.52 1.05
  53. Faculty take into consideration student differences as they teach a course. 6.20 5.33/1.56 0.87 6.16 5.53/1.43 0.63 5.63 5.27/1.41 0.36
Strength 58. The quality of instruction I receive in most of my classes is excellent. 6.62 5.75/1.33 0.87 6.63 5.79/1.32 0.84 6.50 5.97/1.06 0.53
  61. Adjunct faculty are competent as classroom instructors. 6.41 5.61/1.48 0.80 6.41 5.83/1.33 0.58 6.37 5.40/1.59 0.97
Strength 65. Faculty are usually available after class and during office hours. 6.32 5.91/1.26 0.41 6.24 5.97/1.21 0.27 6.27 5.99/1.17 0.28
Strength 68. Nearly all of the faculty are knowledgeable in their field. 6.63 6.02/1.15 0.61 6.64 6.09/1.06 0.55 6.58 6.20/1.03 0.38
Challenge 69. There is a good variety of courses provided on this campus. 6.52 5.48/1.55 1.04 6.44 5.68/1.42 0.76 6.47 5.82/1.23 0.65
  70. Graduate teaching assistants are competent as classroom instructors. 6.07 5.54/1.39 0.53 6.14 5.67/1.37 0.47 5.92 5.22/1.49 0.70
  Recruitment and Financial Aid 6.27 5.34/1.22 0.93 6.26 5.38/1.17 0.88 6.03 5.18/1.20 0.85
  04. Admissions staff are knowledgeable. 6.25 5.49/1.42 0.76 6.25 5.59/1.37 0.66 5.90 5.50/1.26 0.40
Challenge 05. Financial aid counselors are helpful. 6.25 5.11/1.64 1.14 6.19 5.21/1.61 0.98 5.99 4.72/1.73 1.27
Challenge 12. Financial aid awards are announced to students in time to be helpful in college planning. 6.38 5.36/1.58 1.02 6.33 5.35/1.58 0.98 6.17 5.03/1.59 1.14
Challenge 17. Adequate financial aid is available for most students. 6.39 5.17/1.69 1.22 6.32 5.02/1.73 1.30 6.16 4.87/1.78 1.29
  43. Admissions counselors respond to prospective students' unique needs and requests. 6.23 5.52/1.44 0.71 6.31 5.62/1.42 0.69 5.88 5.54/1.27 0.34
  48. Admissions counselors accurately portray the campus in their recruiting practices. 6.13 5.40/1.50 0.73 6.15 5.46/1.47 0.69 6.04 5.45/1.50 0.59
  Campus Support Services 6.16 5.73/0.96 0.43 6.12 5.73/0.92 0.39 5.93 5.67/0.97 0.26
  13. Library staff are helpful and approachable. 5.87 5.93/1.19 -0.06 5.91 5.99/1.12 -0.08 5.78 5.93/1.14 -0.15
Strength 18. Library resources and services are adequate. 6.23 5.83/1.19 0.40 6.25 5.72/1.21 0.53 6.18 5.98/1.15 0.20
Strength 26. Computer labs are adequate and accessible. 6.37 5.94/1.26 0.43 6.28 5.98/1.21 0.30 6.29 6.03/1.13 0.26
  32. Tutoring services are readily available. 6.08 5.71/1.45 0.37 5.93 5.71/1.27 0.22 5.47 5.19/1.63 0.28
  44. Academic support services adequately meet the needs of students. 6.29 5.55/1.40 0.74 6.32 5.61/1.26 0.71 5.91 5.46/1.38 0.45
  49. There are adequate services to help me decide upon a career. 6.28 5.44/1.50 0.84 6.25 5.39/1.50 0.86 6.17 5.56/1.38 0.61
  54. Bookstore staff are helpful. 5.99 5.68/1.45 0.31 5.93 5.70/1.39 0.23 5.62 5.33/1.64 0.29
  Academic Advising 6.41 5.50/1.39 0.91 6.35 5.52/1.36 0.83 6.07 5.49/1.22 0.58
  06. My academic advisor is approachable. 6.48 5.65/1.63 0.83 6.45 5.63/1.62 0.82 6.09 5.42/1.59 0.67
Challenge 14. My academic advisor is concerned about my success as an individual. 6.31 5.33/1.71 0.98 6.23 5.34/1.75 0.89 6.04 5.33/1.49 0.71
  19. My academic advisor helps me set goals to work toward. 6.17 5.02/1.88 1.15 6.02 4.90/1.88 1.12 5.86 5.21/1.59 0.65
Strength 33. My academic advisor is knowledgeable about requirements in my major. 6.59 5.77/1.54 0.82 6.58 5.83/1.48 0.75 6.20 5.68/1.46 0.52
Strength 55. Major requirements are clear and reasonable. 6.52 5.69/1.42 0.83 6.48 5.85/1.29 0.63 6.17 5.76/1.21 0.41
  Registration Effectiveness 6.30 5.46/1.13 0.84 6.28 5.51/1.03 0.77 6.04 5.28/1.16 0.76
Challenge 11. Billing policies are reasonable. 6.25 5.29/1.47 0.96 6.27 5.27/1.51 1.00 5.99 5.09/1.47 0.90
  20. The business office is open during hours which are convenient for most students. 5.99 5.34/1.50 0.65 5.89 5.24/1.60 0.65 5.81 5.13/1.48 0.68
  27. The personnel involved in registration are helpful. 6.29 5.58/1.44 0.71 6.26 5.71/1.24 0.55 6.02 5.40/1.50 0.62
Challenge 34. I am able to register for classes I need with few conflicts. 6.64 5.35/1.74 1.29 6.65 5.62/1.62 1.03 6.46 5.07/1.71 1.39
Strength 50. Class change (drop/add) policies are reasonable. 6.29 5.73/1.35 0.56 6.28 5.70/1.35 0.58 5.87 5.74/1.14 0.13
  Safety and Security 6.35 5.23/1.30 1.12 6.33 5.29/1.25 1.04 6.09 5.11/1.25 0.98
Challenge 07. The campus is safe and secure for all students. 6.47 5.25/1.54 1.22 6.44 5.30/1.47 1.14 6.21 4.74/1.62 1.47
  21. The amount of student parking space on campus is adequate. 6.08 4.73/1.97 1.35 6.06 4.90/1.84 1.16 5.73 5.14/1.76 0.59
  28. Parking lots are well-lighted and secure. 6.34 5.46/1.44 0.88 6.30 5.49/1.37 0.81 6.10 5.38/1.48 0.72
  36. Security staff respond quickly in emergencies. 6.53 5.64/1.46 0.89 6.56 5.61/1.52 0.95 6.32 5.30/1.55 1.02
  Concern for the Individual 6.27 5.46/1.18 0.81 6.23 5.57/1.09 0.66 6.10 5.46/1.15 0.64
  03. Faculty care about me as an individual. 6.25 5.46/1.41 0.79 6.32 5.64/1.35 0.68 6.18 5.54/1.29 0.64
Challenge 14. My academic advisor is concerned about my success as an individual. 6.31 5.33/1.71 0.98 6.23 5.34/1.75 0.89 6.04 5.33/1.49 0.71
  22. Counseling staff care about students as individuals. 6.09 5.35/1.57 0.74 5.99 5.42/1.51 0.57 5.87 5.32/1.45 0.55
Challenge 25. Faculty are fair and unbiased in their treatment of individual students. 6.58 5.67/1.41 0.91 6.54 5.81/1.30 0.73 6.42 5.64/1.40 0.78
  30. Residence hall staff are concerned about me as an individual. 5.39 5.09/1.56 0.30 5.18 5.19/1.46 -0.01 5.17 5.06/1.39 0.11
  59. This institution shows concern for students as individuals. 6.40 5.54/1.45 0.86 6.37 5.65/1.34 0.72 6.23 5.47/1.39 0.76
  Service Excellence 6.08 5.46/1.08 0.62 6.04 5.56/1.03 0.48 5.84 5.39/0.99 0.45
  02. The campus staff are caring and helpful. 6.32 5.55/1.35 0.77 6.35 5.62/1.35 0.73 6.15 5.56/1.34 0.59
  13. Library staff are helpful and approachable. 5.87 5.93/1.19 -0.06 5.91 5.99/1.12 -0.08 5.78 5.93/1.14 -0.15
  15. The staff in the health services area are competent. 5.79 5.18/1.51 0.61 5.79 5.39/1.41 0.40 5.43 5.00/1.45 0.43
  22. Counseling staff care about students as individuals. 6.09 5.35/1.57 0.74 5.99 5.42/1.51 0.57 5.87 5.32/1.45 0.55
  27. The personnel involved in registration are helpful. 6.29 5.58/1.44 0.71 6.26 5.71/1.24 0.55 6.02 5.40/1.50 0.62
Challenge 57. I seldom get the "run-around" when seeking information on this campus. 6.26 5.32/1.64 0.94 6.30 5.49/1.56 0.81 6.05 5.15/1.54 0.90
  60. I generally know what's happening on campus. 5.77 5.46/1.44 0.31 5.55 5.56/1.34 -0.01 5.47 5.31/1.36 0.16
  71. Channels for expressing student complaints are readily available. 6.13 5.04/1.72 1.09 6.06 5.07/1.69 0.99 5.74 5.09/1.66 0.65
  Responsiveness to Diverse Populations 5.63/1.33 5.72/1.17 5.55/1.33
  84. Institution's commitment to part-time students? 5.63/1.39 5.67/1.34 5.53/1.47
  85. Institution's commitment to evening students? 5.64/1.54 5.77/1.35 5.52/1.64
  86. Institution's commitment to older, returning learners? 5.75/1.46 5.86/1.28 5.67/1.46
  87. Institution's commitment to under-represented populations? 5.63/1.40 5.72/1.33 5.56/1.36
  88. Institution's commitment to commuters? 5.43/1.59 5.52/1.44 5.43/1.45
  89. Institution's commitment to students with disabilities? 5.82/1.37 5.79/1.27 5.61/1.54
  Campus Climate 6.21 5.48/1.05 0.73 6.16 5.54/0.98 0.62 6.00 5.41/0.95 0.59
  01. Most students feel a sense of belonging here. 5.76 5.16/1.50 0.60 5.71 5.23/1.44 0.48 5.55 5.24/1.37 0.31
  02. The campus staff are caring and helpful. 6.32 5.55/1.35 0.77 6.35 5.62/1.35 0.73 6.15 5.56/1.34 0.59
  03. Faculty care about me as an individual. 6.25 5.46/1.41 0.79 6.32 5.64/1.35 0.68 6.18 5.54/1.29 0.64
Challenge 07. The campus is safe and secure for all students. 6.47 5.25/1.54 1.22 6.44 5.30/1.47 1.14 6.21 4.74/1.62 1.47
  10. Administrators are approachable to students. 6.05 5.33/1.42 0.72 5.91 5.35/1.41 0.56 5.80 5.31/1.45 0.49
  29. It is an enjoyable experience to be a student on this campus. 6.29 5.50/1.44 0.79 6.24 5.69/1.25 0.55 6.14 5.47/1.37 0.67
  37. I feel a sense of pride about my campus. 5.84 5.29/1.59 0.55 5.63 5.27/1.49 0.36 5.64 5.18/1.60 0.46
Strength 41. There is a commitment to academic excellence on this campus. 6.48 5.67/1.35 0.81 6.54 5.69/1.28 0.85 6.34 5.78/1.16 0.56
  45. Students are made to feel welcome on this campus. 6.25 5.62/1.38 0.63 6.18 5.68/1.32 0.50 5.88 5.68/1.21 0.20
Strength 51. This institution has a good reputation within the community. 6.30 5.71/1.32 0.59 6.23 5.64/1.20 0.59 6.32 5.74/1.23 0.58
Challenge 57. I seldom get the "run-around" when seeking information on this campus. 6.26 5.32/1.64 0.94 6.30 5.49/1.56 0.81 6.05 5.15/1.54 0.90
  59. This institution shows concern for students as individuals. 6.40 5.54/1.45 0.86 6.37 5.65/1.34 0.72 6.23 5.47/1.39 0.76
  60. I generally know what's happening on campus. 5.77 5.46/1.44 0.31 5.55 5.56/1.34 -0.01 5.47 5.31/1.36 0.16
  62. There is a strong commitment to racial harmony on this campus. 6.12 5.86/1.25 0.26 6.16 5.90/1.16 0.26 5.72 5.64/1.30 0.08
Challenge 66. Tuition paid is a worthwhile investment. 6.56 5.47/1.55 1.09 6.56 5.44/1.55 1.12 6.57 5.17/1.63 1.40
Strength 67. Freedom of expression is protected on campus. 6.26 5.86/1.23 0.40 6.17 5.93/1.13 0.24 6.03 5.83/1.20 0.20
  71. Channels for expressing student complaints are readily available. 6.13 5.04/1.72 1.09 6.06 5.07/1.69 0.99 5.74 5.09/1.66 0.65
*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  University of Baltimore - SSI Graduate/Professional, excluding School of Law Graduate/Professional, limited to School of Law
Summary      
So far, how has your college experience met your expectations? 4.77 4.76 4.82
1=Much worse than expected 1% 1% 0%
2=Quite a bit worse than I expected 1% 0% 0%
3=Worse than I expected 9% 8% 4%
4=About what I expected 33% 35% 37%
5=Better than I expected 27% 28% 37%
6=Quite a bit better than I expected 12% 13% 9%
7=Much better than expected 13% 11% 10%
Rate your overall satisfaction with your experience here thus far. 5.50 5.58 5.68
1=Not satisfied at all 0% 1% 0%
2=Not very satisfied 3% 3% 0%
3=Somewhat dissatisfied 7% 3% 4%
4=Neutral 6% 6% 3%
5=Somewhat satisfied 17% 19% 21%
6=Satisfied 43% 46% 52%
7=Very satisfied 20% 18% 16%
All in all, if you had to do it over, would you enroll here again? 5.58 5.61 5.88
1=Definitely not 2% 2% 0%
2=Probably not 4% 4% 2%
3=Maybe not 6% 4% 3%
4=I don't know 8% 7% 6%
5=Maybe yes 9% 11% 9%
6=Probably yes 34% 38% 45%
7=Definitely yes 34% 31% 32%
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    University of Baltimore - SSI Graduate/Professional, excluding School of Law Graduate/Professional, limited to School of Law
i Item Import % Satis % Gap i Import % Satis % Gap i Import % Satis % Gap i
  01. Most students feel a sense of belonging here. 66% 48% 18% 64% 48% 16% 60% 50% 10%
  02. The campus staff are caring and helpful. 84% 60% 24% 84% 62% 22% 78% 60% 18%
  03. Faculty care about me as an individual. 80% 58% 22% 80% 64% 16% 75% 57% 18%
  04. Admissions staff are knowledgeable. 81% 59% 22% 82% 63% 19% 69% 55% 14%
Challenge 05. Financial aid counselors are helpful. 81% 48% 33% 79% 50% 29% 72% 37% 35%
  06. My academic advisor is approachable. 87% 67% 20% 84% 66% 18% 75% 55% 20%
Challenge 07. The campus is safe and secure for all students. 87% 52% 35% 87% 51% 36% 77% 38% 39%
Challenge 08. The content of the courses within my major is valuable. 93% 64% 29% 94% 69% 25% 93% 66% 27%
  09. A variety of intramural activities are offered. 39% 41% -2% 36% 40% -4% 26% 34% -8%
  10. Administrators are approachable to students. 74% 53% 21% 70% 55% 15% 60% 52% 8%
Challenge 11. Billing policies are reasonable. 81% 53% 28% 81% 54% 27% 74% 44% 30%
Challenge 12. Financial aid awards are announced to students in time to be helpful in college planning. 85% 57% 28% 86% 57% 29% 76% 43% 33%
  13. Library staff are helpful and approachable. 68% 73% -5% 70% 75% -5% 65% 73% -8%
Challenge 14. My academic advisor is concerned about my success as an individual. 81% 56% 25% 79% 58% 21% 70% 56% 14%
  15. The staff in the health services area are competent. 66% 48% 18% 67% 52% 15% 54% 38% 16%
Challenge 16. The instruction in my major field is excellent. 92% 67% 25% 92% 70% 22% 87% 74% 13%
Challenge 17. Adequate financial aid is available for most students. 85% 50% 35% 83% 48% 35% 78% 42% 36%
Strength 18. Library resources and services are adequate. 80% 70% 10% 81% 66% 15% 77% 77% 0%
  19. My academic advisor helps me set goals to work toward. 77% 49% 28% 73% 45% 28% 66% 51% 15%
  20. The business office is open during hours which are convenient for most students. 71% 54% 17% 68% 53% 15% 64% 46% 18%
  21. The amount of student parking space on campus is adequate. 78% 44% 34% 77% 47% 30% 68% 50% 18%
  22. Counseling staff care about students as individuals. 75% 55% 20% 73% 56% 17% 67% 51% 16%
  23. Living conditions in the residence halls are comfortable (adequate space, lighting, heat, air, etc.) 67% 47% 20% 61% 43% 18% 53% 38% 15%
  24. The intercollegiate athletic programs contribute to a strong sense of school spirit. 49% 24% 25% 45% 25% 20% 27% 21% 6%
Challenge 25. Faculty are fair and unbiased in their treatment of individual students. 92% 65% 27% 91% 70% 21% 87% 62% 25%
Strength 26. Computer labs are adequate and accessible. 83% 72% 11% 82% 74% 8% 82% 78% 4%
  27. The personnel involved in registration are helpful. 83% 63% 20% 82% 66% 16% 74% 57% 17%
  28. Parking lots are well-lighted and secure. 83% 57% 26% 81% 59% 22% 76% 55% 21%
  29. It is an enjoyable experience to be a student on this campus. 81% 59% 22% 80% 66% 14% 70% 53% 17%
  30. Residence hall staff are concerned about me as an individual. 59% 46% 13% 56% 50% 6% 53% 42% 11%
  31. Males and females have equal opportunities to participate in intercollegiate athletics. 65% 55% 10% 63% 53% 10% 48% 41% 7%
  32. Tutoring services are readily available. 75% 66% 9% 72% 66% 6% 56% 51% 5%
Strength 33. My academic advisor is knowledgeable about requirements in my major. 91% 69% 22% 90% 72% 18% 79% 64% 15%
Challenge 34. I am able to register for classes I need with few conflicts. 92% 59% 33% 92% 68% 24% 87% 50% 37%
  35. The assessment and course placement procedures are reasonable. 83% 59% 24% 85% 67% 18% 74% 54% 20%
  36. Security staff respond quickly in emergencies. 88% 63% 25% 90% 64% 26% 82% 56% 26%
  37. I feel a sense of pride about my campus. 67% 54% 13% 60% 52% 8% 57% 50% 7%
  38. There is an adequate selection of food available in the cafeteria. 61% 33% 28% 47% 32% 15% 58% 27% 31%
Strength 39. I am able to experience intellectual growth here. 90% 69% 21% 89% 70% 19% 87% 79% 8%
  40. Residence hall regulations are reasonable. 61% 48% 13% 55% 56% -1% 56% 31% 25%
Strength 41. There is a commitment to academic excellence on this campus. 89% 65% 24% 90% 66% 24% 83% 66% 17%
  42. There are a sufficient number of weekend activities for students. 48% 33% 15% 46% 33% 13% 38% 45% -7%
  43. Admissions counselors respond to prospective students' unique needs and requests. 78% 60% 18% 82% 65% 17% 62% 58% 4%
  44. Academic support services adequately meet the needs of students. 81% 61% 20% 83% 64% 19% 64% 58% 6%
  45. Students are made to feel welcome on this campus. 79% 62% 17% 77% 63% 14% 66% 64% 2%
  46. I can easily get involved in campus organizations. 66% 60% 6% 57% 61% -4% 60% 64% -4%
Challenge 47. Faculty provide timely feedback about student progress in a course. 89% 52% 37% 88% 54% 34% 79% 47% 32%
  48. Admissions counselors accurately portray the campus in their recruiting practices. 76% 56% 20% 76% 58% 18% 72% 54% 18%
  49. There are adequate services to help me decide upon a career. 82% 57% 25% 80% 57% 23% 81% 61% 20%
Strength 50. Class change (drop/add) policies are reasonable. 81% 67% 14% 80% 69% 11% 64% 66% -2%
Strength 51. This institution has a good reputation within the community. 84% 66% 18% 81% 62% 19% 82% 68% 14%
  52. The student center is a comfortable place for students to spend their leisure time. 71% 64% 7% 67% 67% 0% 54% 52% 2%
  53. Faculty take into consideration student differences as they teach a course. 80% 55% 25% 77% 61% 16% 60% 53% 7%
  54. Bookstore staff are helpful. 72% 67% 5% 70% 66% 4% 58% 59% -1%
Strength 55. Major requirements are clear and reasonable. 89% 66% 23% 88% 73% 15% 78% 69% 9%
  56. The student handbook provides helpful information about campus life. 64% 56% 8% 63% 63% 0% 51% 47% 4%
Challenge 57. I seldom get the "run-around" when seeking information on this campus. 81% 55% 26% 82% 63% 19% 73% 44% 29%
Strength 58. The quality of instruction I receive in most of my classes is excellent. 92% 68% 24% 92% 69% 23% 88% 71% 17%
  59. This institution shows concern for students as individuals. 85% 60% 25% 84% 65% 19% 80% 53% 27%
  60. I generally know what's happening on campus. 64% 56% 8% 57% 59% -2% 53% 49% 4%
  61. Adjunct faculty are competent as classroom instructors. 86% 63% 23% 86% 69% 17% 87% 59% 28%
  62. There is a strong commitment to racial harmony on this campus. 79% 70% 9% 78% 73% 5% 67% 59% 8%
  63. Student disciplinary procedures are fair. 77% 62% 15% 76% 65% 11% 72% 57% 15%
  64. New student orientation services help students adjust to college. 72% 55% 17% 73% 58% 15% 67% 53% 14%
Strength 65. Faculty are usually available after class and during office hours. 83% 72% 11% 81% 74% 7% 79% 74% 5%
Challenge 66. Tuition paid is a worthwhile investment. 90% 59% 31% 91% 59% 32% 88% 49% 39%
Strength 67. Freedom of expression is protected on campus. 82% 71% 11% 79% 73% 6% 76% 72% 4%
Strength 68. Nearly all of the faculty are knowledgeable in their field. 93% 76% 17% 92% 79% 13% 91% 77% 14%
Challenge 69. There is a good variety of courses provided on this campus. 89% 60% 29% 86% 66% 20% 86% 65% 21%
  70. Graduate teaching assistants are competent as classroom instructors. 75% 60% 15% 78% 63% 15% 66% 49% 17%
  71. Channels for expressing student complaints are readily available. 76% 48% 28% 74% 49% 25% 60% 49% 11%
Strength 72. On the whole, the campus is well-maintained. 85% 74% 11% 83% 74% 9% 73% 69% 4%
  73. Student activities fees are put to good use. 74% 38% 36% 72% 35% 37% 64% 33% 31%
  74. Campus: The Counseling Center on campus has sufficient resources to address student needs. 74% 58% 16% 75% 57% 18% 59% 46% 13%
  75. Campus: The availability of child care affects my ability to attend class and participate in co-curricular activities. 60% 43% 17% 59% 48% 11% 52% 40% 12%
Strength 76. Campus: The delivery methods of services offered (in-person, online, etc) are convenient and allow me to take advantage of them. 79% 63% 16% 81% 64% 17% 68% 48% 20%
  77. Campus: The co-curricular events and activities on campus match my interests. 65% 43% 22% 64% 43% 21% 58% 42% 16%
  78. Campus: I can afford to live close to UB's campus. 69% 35% 34% 69% 38% 31% 67% 40% 27%
  79. Campus: The times during which services are offered to students are convenient to my schedule and allow me to take advantage of them. 78% 47% 31% 79% 51% 28% 72% 37% 35%
  80. Campus: Instructional accommodations for physical/learning disabilities are easy to obtain. 73% 62% 11% 72% 61% 11% 56% 58% -2%
  81. Campus: A campus food pantry would be beneficial to my health and success as a student at UB. 58% 46% 12% 55% 49% 6% 62% 35% 27%
  82. Campus: Opportunities are available to participate in civic engagement and leadership development activities. 68% 61% 7% 65% 62% 3% 66% 61% 5%
  83. Campus: The Wellness Center on campus has sufficient resources to address student needs. 72% 54% 18% 70% 55% 15% 64% 52% 12%
  84. Institution's commitment to part-time students? 64% 65% 62%
  85. Institution's commitment to evening students? 65% 69% 63%
  86. Institution's commitment to older, returning learners? 69% 70% 62%
  87. Institution's commitment to under-represented populations? 64% 65% 62%
  88. Institution's commitment to commuters? 60% 63% 56%
  89. Institution's commitment to students with disabilities? 69% 66% 65%
  90. Cost as factor in decision to enroll. 85% 83% 81%
  91. Financial aid as factor in decision to enroll. 80% 72% 79%
  92. Academic reputation as factor in decision to enroll. 75% 75% 69%
  93. Size of institution as factor in decision to enroll. 48% 42% 42%
  94. Opportunity to play sports as factor in decision to enroll. 15% 11% 10%
  95. Recommendations from family/friends as factor in decision to enroll. 41% 38% 43%
  96. Geographic setting as factor in decision to enroll. 67% 70% 65%
  97. Campus appearance as factor in decision to enroll. 52% 46% 42%
  98. Personalized attention prior to enrollment as factor in decision to enroll. 61% 59% 52%
University of Baltimore - SSI Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 561 61.45%
  Male 352 38.55%
  Total 913 100%
  No Answer 23  

Age

    N %
  18 and under 25 2.73%
  19 to 24 289 31.55%
Primary Population 25 to 34 367 40.07%
  35 to 44 122 13.32%
  45 and over 113 12.34%
  Total 916 100%
  No Answer 20  

Ethnicity/Race

    N %
  African-American 291 32.05%
  American Indian or Alaskan Native 6 0.66%
  Asian or Pacific Islander 63 6.94%
Primary Population Caucasian/White 396 43.61%
  Hispanic 49 5.40%
  Other race 58 6.39%
  Race - Prefer not to respond 45 4.96%
  Total 908 100%
  No Answer 28  

Current Enrollment Status

    N %
  Day 366 40.35%
Primary Population Evening 487 53.69%
  Weekend 54 5.95%
  Total 907 100%
  No Answer 29  

Current Class Load

    N %
Primary Population Full-time 545 59.76%
  Part-time 367 40.24%
  Total 912 100%
  No Answer 24  

Class Level

    N %
  Freshman 42 4.61%
  Sophomore 56 6.15%
  Junior 183 20.09%
  Senior 185 20.31%
  Special student 2 0.22%
Primary Population Graduate/Professional 429 47.09%
  Other class level 14 1.54%
  Total 911 100%
  No Answer 25  

Current GPA

    N %
  No credits earned 122 13.54%
  1.99 or below 9 1.00%
  2.0 - 2.49 34 3.77%
  2.5 - 2.99 110 12.21%
  3.0 - 3.49 263 29.19%
Primary Population 3.5 or above 363 40.29%
  Total 901 100%
  No Answer 35  

Educational Goal

    N %
  Associate degree 3 0.33%
  Bachelor's degree 332 36.60%
Primary Population Master's degree 352 38.81%
  Doctorate or professional degree 203 22.38%
  Certification (initial/renewal) 4 0.44%
  Self-improvement/pleasure 6 0.66%
  Job-related training 1 0.11%
  Other educational goal 6 0.66%
  Total 907 100%
  No Answer 29  

Employment

    N %
Primary Population Full-time off campus 416 46.12%
  Part-time off campus 192 21.29%
  Full-time on campus 21 2.33%
  Part-time on campus 86 9.53%
  Not employed 187 20.73%
  Total 902 100%
  No Answer 34  

Current Residence

    N %
  Residence hall 7 0.77%
  Fraternity / Sorority 0 0%
  Own house 295 32.49%
Primary Population Rent room or apt off campus 325 35.79%
  Parent's home 215 23.68%
  Other residence 66 7.27%
  Total 908 100%
  No Answer 28  

Residence Classification

    N %
Primary Population In-state 824 91.86%
  Out-of-state 40 4.46%
  International (not U.S. citizen) 33 3.68%
  Total 897 100%
  No Answer 39  

Disabilities

    N %
  Yes - Disability 48 5.34%
Primary Population No - Disability 851 94.66%
  Total 899 100%
  No Answer 37  

Institution Was My

    N %
Primary Population 1st choice 577 63.62%
  2nd choice 251 27.67%
  3rd choice or lower 79 8.71%
  Total 907 100%
  No Answer 29  

My decision to attend this college was influenced most by:

    N %
  My high school counselor 15 1.64%
  Newspaper advertisements 9 0.99%
  Radio advertisements 11 1.21%
  Word of mouth (family/ friends) 304 33.33%
  Tabloids (schedules) received by mail 10 1.10%
Primary Population None of the above 563 61.73%
  Total 912 100%
  No Answer 24  

Group Code

    N %
  1001: Accountancy 1 0.11%
  1002: Accounting 52 5.86%
  1003: Accounting Certificate 2 0.23%
  1005: Advanced Design 1 0.11%
  1007: Applied Info Technology 12 1.35%
  1008: Applied Psychology 30 3.38%
  1012: Business 19 2.14%
Primary Population 1013: Business Administration 103 11.61%
  1014: Business Fundamentals 2 0.23%
  1016: Business Management 24 2.71%
  1018: Communications Design 5 0.56%
  1019: Communications and Design Theory 2 0.23%
  1020: Community Studies and Civic Engagement 5 0.56%
  1021: Computer Information Systems 7 0.79%
  1022: Computer Science 2 0.23%
  1024: Corporate Communication 2 0.23%
  1029: Creative Writing 3 0.34%
  1030: Creative Writing and Publishing Arts 15 1.69%
  1032: Criminal Justice 53 5.98%
  1034: Digital Communications 18 2.03%
  1038: Economics and Public Policy 1 0.11%
  1039: English 9 1.01%
  1040: Entrepreneurship 10 1.13%
  1042: Environmental Sustainability and Human Ecology 4 0.45%
  1044: Family Law 1 0.11%
  1047: Forensic Science- High Technology Crime 10 1.13%
  1048: Forensic Studies 16 1.80%
  1049: General Business 1 0.11%
  1052: Global Affairs and Human Security 8 0.90%
  1054: Government and Public Policy 30 3.38%
  1055: Health System Managment 8 0.90%
  1056: Health Systems Management 42 4.74%
  1057: History 9 1.01%
  1058: Human Services Administration 28 3.16%
  1061: Information Design Certificate 1 0.11%
  1063: Information Systems and Technology Management 11 1.24%
  1064: Information and Interaction Design 4 0.45%
  1067: Integrated Arts 5 0.56%
  1068: Integrated Design 1 0.11%
  1070: Interaction Design & Information Architecture 5 0.56%
  1071: Interdisciplinary Studies 4 0.45%
  1072: Interdisciplinary Studies-Human Services Administration 1 0.11%
  1073: International Studies 8 0.90%
  1076: JD - JURIS DOCTOR DEGREE 53 5.98%
  1077: JD - Juris Doctor 50 5.64%
  1079: Juris Doctor 21 2.37%
  1080: Jurisprudence 21 2.37%
  1082: LLM - Master of Laws in Taxation 1 0.11%
  1083: LLM In The Law of the United States 9 1.01%
  1084: LLM.LOTUS Non-Degree 2 0.23%
  1086: Leadership for Organizations 1 0.11%
  1087: Legal and Ethical Studies 5 0.56%
  1090: Literature and Culture 1 0.11%
  1092: Management 2 0.23%
  1094: Marketing Communications 7 0.79%
  1095: Negotiation and Conflict Management 10 1.13%
  1098: Nonprofit Management and Social Entrepreneurship 9 1.01%
  1101: Police Administration 1 0.11%
  1105: Professional Writing 2 0.23%
  1106: Psychology 24 2.71%
  1107: Public Administration 51 5.75%
  1109: Publication Design 16 1.80%
  1111: Real Estate and Economic Development 3 0.34%
  1114: Simulation and Digital Entertainment 19 2.14%
  1118: Taxation 1 0.11%
  1122: University of Baltimore/Towson University MBA 3 0.34%
  Total 887 100%
  No Answer 49  
Graduate/Professional, excluding School of Law Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 177 62.99%
  Male 104 37.01%
  Total 281 100%
  No Answer 1  

Age

    N %
  18 and under 0 0%
  19 to 24 51 18.15%
Primary Population 25 to 34 144 51.25%
  35 to 44 47 16.73%
  45 and over 39 13.88%
  Total 281 100%
  No Answer 1  

Ethnicity/Race

    N %
  African-American 92 32.74%
  American Indian or Alaskan Native 1 0.36%
  Asian or Pacific Islander 22 7.83%
Primary Population Caucasian/White 129 45.91%
  Hispanic 9 3.20%
  Other race 16 5.69%
  Race - Prefer not to respond 12 4.27%
  Total 281 100%
  No Answer 1  

Current Enrollment Status

    N %
  Day 30 10.79%
Primary Population Evening 218 78.42%
  Weekend 30 10.79%
  Total 278 100%
  No Answer 4  

Current Class Load

    N %
  Full-time 120 43.01%
Primary Population Part-time 159 56.99%
  Total 279 100%
  No Answer 3  

Class Level

    N %
  Freshman 0 0%
  Sophomore 0 0%
  Junior 0 0%
  Senior 0 0%
  Special student 0 0%
Primary Population Graduate/Professional 282 100.00%
  Other class level 0 0%
  Total 282 100%
  No Answer 0  

Current GPA

    N %
  No credits earned 45 16.25%
  1.99 or below 0 0%
  2.0 - 2.49 2 0.72%
  2.5 - 2.99 6 2.17%
  3.0 - 3.49 64 23.10%
Primary Population 3.5 or above 160 57.76%
  Total 277 100%
  No Answer 5  

Educational Goal

    N %
  Associate degree 0 0%
  Bachelor's degree 0 0%
Primary Population Master's degree 240 85.71%
  Doctorate or professional degree 36 12.86%
  Certification (initial/renewal) 3 1.07%
  Self-improvement/pleasure 0 0%
  Job-related training 0 0%
  Other educational goal 1 0.36%
  Total 280 100%
  No Answer 2  

Employment

    N %
Primary Population Full-time off campus 163 59.06%
  Part-time off campus 28 10.14%
  Full-time on campus 10 3.62%
  Part-time on campus 37 13.41%
  Not employed 38 13.77%
  Total 276 100%
  No Answer 6  

Current Residence

    N %
  Residence hall 0 0%
  Fraternity / Sorority 0 0%
Primary Population Own house 118 42.14%
  Rent room or apt off campus 106 37.86%
  Parent's home 32 11.43%
  Other residence 24 8.57%
  Total 280 100%
  No Answer 2  

Residence Classification

    N %
Primary Population In-state 239 86.59%
  Out-of-state 16 5.80%
  International (not U.S. citizen) 21 7.61%
  Total 276 100%
  No Answer 6  

Disabilities

    N %
  Yes - Disability 9 3.24%
Primary Population No - Disability 269 96.76%
  Total 278 100%
  No Answer 4  

Institution Was My

    N %
Primary Population 1st choice 199 71.07%
  2nd choice 69 24.64%
  3rd choice or lower 12 4.29%
  Total 280 100%
  No Answer 2  

Institution Question

    N %
  Campus item - Answer 1 2 0.72%
  Campus item - Answer 2 2 0.72%
  Campus item - Answer 3 4 1.44%
  Campus item - Answer 4 85 30.58%
  Campus item - Answer 5 1 0.36%
Primary Population Campus item - Answer 6 184 66.19%
  Total 278 100%
  No Answer 4  

Group Code

    N %
  1001: Accountancy 1 0.35%
  1002: Accounting 9 3.19%
  1003: Accounting Certificate 1 0.35%
  1008: Applied Psychology 27 9.57%
  1012: Business 7 2.48%
  1013: Business Administration 47 16.67%
  1014: Business Fundamentals 2 0.71%
  1016: Business Management 10 3.55%
  1021: Computer Information Systems 1 0.35%
  1029: Creative Writing 2 0.71%
  1030: Creative Writing and Publishing Arts 15 5.32%
  1032: Criminal Justice 3 1.06%
  1040: Entrepreneurship 3 1.06%
  1047: Forensic Science- High Technology Crime 8 2.84%
  1052: Global Affairs and Human Security 8 2.84%
  1055: Health System Managment 4 1.42%
  1056: Health Systems Management 16 5.67%
  1058: Human Services Administration 7 2.48%
  1061: Information Design Certificate 1 0.35%
  1064: Information and Interaction Design 3 1.06%
  1068: Integrated Design 1 0.35%
  1070: Interaction Design & Information Architecture 5 1.77%
  1080: Jurisprudence 3 1.06%
  1087: Legal and Ethical Studies 5 1.77%
  1092: Management 1 0.35%
  1095: Negotiation and Conflict Management 10 3.55%
  1098: Nonprofit Management and Social Entrepreneurship 9 3.19%
  1101: Police Administration 1 0.35%
  1105: Professional Writing 1 0.35%
  1106: Psychology 3 1.06%
Primary Population 1107: Public Administration 49 17.38%
  1109: Publication Design 16 5.67%
  1122: University of Baltimore/Towson University MBA 3 1.06%
  Total 282 100%
  No Answer 0  
Graduate/Professional, limited to School of Law Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 65 50.78%
  Male 63 49.22%
  Total 128 100%
  No Answer 2  

Age

    N %
  18 and under 0 0%
  19 to 24 39 30.00%
Primary Population 25 to 34 64 49.23%
  35 to 44 21 16.15%
  45 and over 6 4.62%
  Total 130 100%
  No Answer 0  

Ethnicity/Race

    N %
  African-American 12 9.38%
  American Indian or Alaskan Native 0 0%
  Asian or Pacific Islander 15 11.72%
Primary Population Caucasian/White 84 65.63%
  Hispanic 9 7.03%
  Other race 4 3.13%
  Race - Prefer not to respond 4 3.13%
  Total 128 100%
  No Answer 2  

Current Enrollment Status

    N %
Primary Population Day 91 70.00%
  Evening 39 30.00%
  Weekend 0 0%
  Total 130 100%
  No Answer 0  

Current Class Load

    N %
Primary Population Full-time 88 68.22%
  Part-time 41 31.78%
  Total 129 100%
  No Answer 1  

Class Level

    N %
  Freshman 0 0%
  Sophomore 0 0%
  Junior 0 0%
  Senior 0 0%
  Special student 0 0%
Primary Population Graduate/Professional 130 100.00%
  Other class level 0 0%
  Total 130 100%
  No Answer 0  

Current GPA

    N %
Primary Population No credits earned 40 32.26%
  1.99 or below 0 0%
  2.0 - 2.49 3 2.42%
  2.5 - 2.99 18 14.52%
  3.0 - 3.49 39 31.45%
  3.5 or above 24 19.35%
  Total 124 100%
  No Answer 6  

Educational Goal

    N %
  Associate degree 0 0%
  Bachelor's degree 0 0%
  Master's degree 12 9.38%
Primary Population Doctorate or professional degree 114 89.06%
  Certification (initial/renewal) 0 0%
  Self-improvement/pleasure 0 0%
  Job-related training 0 0%
  Other educational goal 2 1.56%
  Total 128 100%
  No Answer 2  

Employment

    N %
  Full-time off campus 42 33.33%
  Part-time off campus 27 21.43%
  Full-time on campus 0 0%
  Part-time on campus 3 2.38%
Primary Population Not employed 54 42.86%
  Total 126 100%
  No Answer 4  

Current Residence

    N %
  Residence hall 1 0.79%
  Fraternity / Sorority 0 0%
  Own house 45 35.43%
Primary Population Rent room or apt off campus 52 40.94%
  Parent's home 24 18.90%
  Other residence 5 3.94%
  Total 127 100%
  No Answer 3  

Residence Classification

    N %
Primary Population In-state 116 92.06%
  Out-of-state 7 5.56%
  International (not U.S. citizen) 3 2.38%
  Total 126 100%
  No Answer 4  

Disabilities

    N %
  Yes - Disability 8 6.20%
Primary Population No - Disability 121 93.80%
  Total 129 100%
  No Answer 1  

Institution Was My

    N %
Primary Population 1st choice 70 55.12%
  2nd choice 45 35.43%
  3rd choice or lower 12 9.45%
  Total 127 100%
  No Answer 3  

Institution Question

    N %
  Campus item - Answer 1 1 0.78%
  Campus item - Answer 2 1 0.78%
  Campus item - Answer 3 1 0.78%
  Campus item - Answer 4 40 31.01%
  Campus item - Answer 5 0 0%
Primary Population Campus item - Answer 6 86 66.67%
  Total 129 100%
  No Answer 1  

Group Code

    N %
  1044: Family Law 1 0.77%
  1076: JD - JURIS DOCTOR DEGREE 47 36.15%
Primary Population 1077: JD - Juris Doctor 49 37.69%
  1079: Juris Doctor 20 15.38%
  1082: LLM - Master of Laws in Taxation 1 0.77%
  1083: LLM In The Law of the United States 9 6.92%
  1084: LLM.LOTUS Non-Degree 2 1.54%
  1118: Taxation 1 0.77%
  Total 130 100%
  No Answer 0