University's Tutoring Program Awarded Top Certification by College Reading and Learning Association
December 1, 2022
Contact: Office of Advancement and External Relations
Phone: 410.837.5739

The University of Baltimore's RLB Tutoring program in the RLB Library has been awarded the highest level of certification by the College Reading and Learning Association (CRLA) as a Level 3 tutor training program. For three decades, CRLA's International Tutoring Training Program Certification has been the gold standard for academic support programs, with nearly 1,300 members and more than 2,000 certified training programs worldwide.
RLB Tutoring, also known as Academic Success Programs, has developed a tutor training program that meets CRLA's rigorous approval process. This has been an ongoing goal of the program since UBalt began the CRLA certification process in 2010, according to John Chapin, director of Academic & Faculty Support in the RLB Library. Achieving certification means that RLB Tutoring has met CRLA's high standards for tutor selection, training, direct service, and evaluation as an integral part of the University's academic support programs.
"This certification means that our faculty and students alike can be confident that all the high-quality peer tutoring services offered by the library adhere to recognized best practices worldwide," Chapin said.
Located on the second floor of the library, RLB Tutoring includes the Writing Center, the Math & Statistics Center, and Tutoring & Coaching Services. The new CRLA certification is in addition to recognition for RLB Tutoring earlier this year as an Online Learning Center by the Association of Colleges for Learning and Tutoring Assistance.