Guidance for Content Managers

How To Use the Accessibility Hub

The Accessibility Hub is a summary and routing page for accessibility resources. It is not intended to replace detailed procedures; instead, it connects content owners with the right guidance, contacts, and next steps.

Content Ownership

  • Digital: Faculty, instructional designers, and course owners are responsible for the accessibility of course materials and academic learning resources.
  • Web: Website content owners, site editors, and communications teams maintain accessible web pages, links, and digital assets.
  • Physical: Facilities, event planners, and Disability and Access Services coordinate campus access, accommodations, and visitor access needs.

Accessibility Authoring Basics

  • Use clear, accessible headings to define page structure and support navigation.
  • Write descriptive link text so users understand where links lead.
  • Provide meaningful alt text for images and visual content.
  • Ensure documents are accessible before adding them to the site.
  • Test content before publishing to catch issues early.
  • Work to prevent new barriers by choosing accessible formats and avoiding outdated or duplicate content.

When to Escalate

  • Escalate if content raises compliance or legal questions around accessibility requirements.
  • Escalate when ownership is unclear and the content or process crosses departments.
  • Escalate when new services, tools, or platforms are introduced that may create accessibility obligations.

Pre-Publish Check

  • Links are verified and working.
  • Content is not a duplicate of existing pages or documents.
  • The correct content owner is identified and accountable.
  • Accessible content standards are met before publish.