Meet some of our talented D.P.A. students...
Mai Abuali is currently a doctoral student in the public administration program. She holds a master’s degree in public administration from Notre Dame de Namur University in Belmont, California and a bachelor’s degree in English literature from Girls College of Education in Makkah, Saudi Arabia. She is from Makkah, Saudi Arabia. Mai is a King Abduallah Scholarship recipient for her work on her master’s and doctoral degrees. Her research interest focuses on the “glass ceiling” phenomenon and women in the public sector, particularly Saudi women. Mai hopes for better opportunities for all Saudi women as a result of the Saudi Vision 2030 initiative.
Lyndsay Bates is a student in the Doctor of Public Administration program with a research focus on structural inequality and re-development efforts in Baltimore City. Lyndsay is also a full-time administrative professional for the University of Baltimore, balancing scholarship and practice in the real world. Lyndsay has been awarded three competitive awards over the past year including the ASPA Founders Fellowship, a research fellowship for her doctoral scholarship, and a distinguished staff award for her professional work. Lyndsay's leadership is exemplified by her support of several social justice initiatives at the University of Baltimore, including: the Court Navigator Program , an access to justice project supporting tenants seeking legal action against landlords; the Maryland Equity and Inclusion Leadership Program , a professional development program aimed at making the workplace equitable and inclusive; as well as co-chairing the 2018 Northeast Conference on Public Administration (NECoPA) annual conference, with a theme that explores blind spots in public administration. She holds a Bachelor of Arts in Organizational Communication from James Madison University and a Master of Arts in Legal and Ethical Studies from the University of Baltimore. In her spare time, Lyndsay enjoys traveling to National Parks, playing with her two goldendoodles, and sewing.
Shane Chung was born in Kingston Jamaica. He earned a Diploma in Architectural Technology from the College of Arts Science and Technology (now the University of Technology) in 1984. After immigrating to the United States, Shane worked at the North American Reassurance Company in New York where he completed the Life Office Management Association Certification Parts I and II.
In 1986, Shane enlisted in the United States Navy where he completed Basic Training, Hospital Corps Class “A” School, Field Medical Service School, Advanced Laboratory Technician and Independent Duty Hospital corpsman class “C” schools. He also earned a Bachelor’s Degree (Cum Laude) in Healthcare Management and a Master’s Degree in Public Administration (concentration in Healthcare Administration). Shane is a member of Pi Alpha Alpha (International Academic Honor Society: Public Affairs and Administration) and the American Society of Public Administrators (ASPA).
On active duty Shane served on isolated duty in the Comoros (Africa), Guantanamo Bay Cuba and Diego Garcia. He has also served two combat tours as a member of the Multi-National Training and Transition Team (Iraq) and as a Laboratory Technician with 2 FSSG that deployed to Operations Desert Shield and Desert Storm. Additionally, he completed a tour with the Fleet Marine Force as an 8404/8506 in Okinawa, and two tours aboard ship as an Independent Duty Hospital Corpsman. Shane retired from Active Duty as a Chief Hospital Corpsman with the ESWS, EAWS and FMF warfare designations after 24 years of Naval Service in May 2010. Soon after he was employed as a Healthcare Administrator at the Joint Task Force NCR Medical (JTF CapMed).
His civil service career allowed him to provide recommendations regarding the development, coordination, and monitoring of clinical operations within the National Capital Region (NCR) under JTF CapMed, NCR Medical Directorate’s (NCR MD) and NCR Market Office’s (NCR MO’s) purview. He prepared business proposal analysis to determine the feasibility of development, implementation, and monitoring of short-term Military Healthcare System (MHS) and NCR MO’s capabilities and establishment of new clinical services available to beneficiaries. He developed several Business Case Analysis (BCAs), these documents facilitated the establishment a Traumatic Brain Injury (TBI) treatment center and a Residential Treatment Center to care for beneficiaries diagnosed with Substance Abuse Disorder at the Fort Belvoir Community Hospital. His analysis justified the acquisition of a MRI scanner and personnel to reduce beneficiary reliance on the purchased care network for MRI studies, and the establishment of the Department of Defense’s only Child and Adolescent inpatient Behavioral Health unit. His work demonstrated that employing nurse practitioners in WRNMMC’s Neurology Clinic would increase patient access and reduce cost to provide neurology specialty services. He is currently involved in the establishment of a DoD VA joint venture in Fredericksburg to create an enrollment site for 10,000 enrollees and another that will establish WRNMMC as a Maryland EMS trauma center and allow non-DoD patients to receive trauma care under Section 717 of NDAA 2017 in support of clinician readiness.
In his off time, Shane is completing a Doctorate in Public Administration (Healthcare Administration Concentration), has served as a Member of the Board of Directors CALMRA Inc. (Dec 2016 – 2017) to provide housing to Maryland Residents with cognitive challenges. Shane was an English Tutor in the Union of The Comoros, Africa (2008 – 2009). He tutored children enrolled in the I have a Dream Foundation (1991 – 1993) in Washington D.C. His daughter Shannon, will complete a Bachelor’s Degree in Healthcare Administration at the University of Colorado in 2021.
Dylan Hayden is currently enrolled in the Doctor of Public Administration program, working on his dissertation examining the complex factors that influence the performance of public housing agencies. He serves as a Program Analyst at the U.S. Department of Housing and Urban Development in the Office of Fair Housing and Equal Opportunity. Originally a New Yorker, his career in public service began in the U.S. Navy, where he served for six years as a cryptologist and Naval Aircrewman, earning an associate degree in Arabic from the Defense Language Institute in Monterey, California, and being awarded the Air Medal for reconnaissance flight operations in Afghanistan.
After receiving his Master of Public Administration degree from the University of Pennsylvania’s Fels Institute of Government, he served for two years in the administration of New York Governor Andrew Cuomo, taking leading roles in various policy initiatives, including the development of NYPerforms—a statewide performance management system, coordinating a workforce program for recent parolees, and serving on the Regional Economic Development Council assessment team. After concluding this appointment, Dylan entered the federal government as an Administrative Officer with the U.S. Department of Veterans Affairs at the Palo Alto medical center in California. There, he orchestrated the Lean transformation of the prosthetics service, improving workload scheduling and purchasing contract compliance. Since joining HUD in November of 2014, Dylan has worked to assist high risk and troubled housing authorities to improve their performance and now works to ensure fair and equitable housing opportunities for all. Dylan has been awarded multiple merit scholarships from the University of Baltimore, The Universities at Shady Grove, and the Housing Association of Nonprofit Developers, as well as the Fels Institutional Service Award. He lives in Towson, Maryland with his wife, Emily, and their two daughters, Madeline and Eliza.
Fun facts: Dylan is a certified private pilot, SCUBA diver and mixologist.
Joel Nantais is a student in the Doctor of Public Administration program with a research focus on applied data science in the public sector to increase efficacy and efficiency of government policies and programs. He is also a public servant, currently serving as the Operations Director in the office of American Citizen Services and Crisis Management at the Department of State which is responsible for the safety and security of U.S. citizens overseas. It is in this role and others where he has seen the need for the government to leverage data and machine learning techniques to more nimbly and accurately provide services to citizens. In many cases when the government is the main or sole provider of important services, reducing the applications process and processing times for eligibility determinations can have outsized impacts, and can quite literally save lives.
Joel holds a Master of Science in Public Policy and Analysis from the University of Central Florida, a Bachelor of Arts in Political Science from Indiana University of Pennsylvania, and a Graduate Certificate in Data Science from the University of Maryland, Baltimore County. Joel also volunteers with Code for America and DataKind, two nonprofit organizations dedicated to improving the public sector through data science.
Tou Xiong is a first generation Hmong-American doctoral student in the public administration program. His research interests are ethics, education, and organizational strategy. He earned both his Bachelor of Arts in Public Administration and Masters of Public Administration (MPA) from California State University, Fresno. As an undergraduate student, he participated in the Panetta Congressional Internship Program where he served on Capitol Hill as a Congressional Intern. This experience sparked a distinct interest in public policy and public service. More importantly, he was inspired to help other disadvantaged students in their pursuit of attaining a college degree and breakthrough the cultural stigma of minorities as practitioners and scholars in the field of public administration. Therefore, his professional and academic careers are dedicated to public service with over 11 years of progressive work in education. He has served different roles within the education system (K-12, community college, university) and was able to impact students at multiple levels from academic counseling at Fresno City College and admission advising at Fresno State, to proposing a (passed) policy on retrofitting classrooms for 4th graders; his passion to improve the educational experience of students is the driving force for his research and work as a practitioner.
Currently, Tou's dissertation is focused on exploring ways public universities, particularly universities within the California State University system, can improve in planning and strategically navigating through political, economic, demographic, and technological pressures. His aim is to enhance the strategic behavior and flexibility of university administrators by using empirical and contemporary research to make informed ethical decisions.