For MyUB Portal access, OTS recommends and supports both the Microsoft Internet Explorer and Mozilla Firefox browsers.
Cookies must be enabled to access MyUB and all services within the Portal.
Cookies and Cache Defined
When you browse web sites, your computer stores files for later use as a means of enhancing your browsing experience.
One type of file is a "temporary internet file," stored in the browser cache. These files consist of images, text, or sounds from pages you've visited. Instead of downloading those files again when you revisit the site, your computer uses the ones it's already stored.This repository results in faster browsing.
Another type of file is a cookie. A cookie is information specific to your visit to a web page. It allows a site to deliver personalized content. For example, you might enter your zip code on a weather web page. The next time you visit that page, it automatically displays weather for your zip code.
If you have problems accessing a web page or getting the latest content, we recommend you delete your cache and clear your cookies (for more information about these, read “Cookies and Cache defined”).
Below are instructions for Internet Explorer and Firefox. If you have an older version of one of the browsers listed or difficulties with the instructions below, contact OTS for assistance. If you're using a different browser, you can find instructions by searching "clearing the cache and cookies in [your browser name]" online.