The recommended method of accessing email from off-campus is Outlook Web Access (OWA) through the MyUB Portal. Access through the MyUB Portal is the only remote method supported by OTS.You may access your UB e-mail using an IMAP compatible e-mail software package. If using IMAP to access your UB e-mail account, a secure IMAP connection is required. See client-specific instructions.
Students, faculty and staff may access UB e-mail using a POP or IMAP compatible e-mail application. You can use the settings below when configuring your e-mail client or refer to the client-specific instructions.
You can also access your email remotely through Outlook 2007 or 2010 via the Outlook Anywhere feature.
POP/IMAP Settings
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Username:
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netID@cis.ubalt.edu
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POP Settings
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- Incoming server: pops.ubalt.edu
- Change incoming port to 995 - Select Secure Connection (SSL) |
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IMAP Settings
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- Incoming server: imaps.ubalt.edu
- Change incoming port to 993 - Select Secure Connection (SSL) |
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Outgoing Server (SMTP):
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smtp.ubalt.edu
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SMTP Settings:
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- Turn on Outgoing Authentication
- Change outgoing port to 587 - Select Secure Connection (SSL). On Outlook 2007, 2010, and Thunderbird, select TLS. |
POP vs IMAP
What is POP?
POP is short for Post Office Protocol. POP is one method used by e-mail programs to retrieve e-mail from the server. The key feature of POP is that when you retrieve your mail, the messages are moved from the server to the computer you use to check mail.
What is IMAP?
IMAP is short for Internet Message Access Protocol. It is another method used by e-mail programs to retrieve mail. IMAP keeps your messages on the server. When you click to read a message, IMAP presents the message that is stored on the server. All messages are stored on the server until you delete and purge a message.
Which method am I using?
Check your e-mail program's account configuration. The incoming server will be listed either as POP or IMAP.
If you check e-mail using Microsoft Outlook on campus or through Outlook Web Access (OWA), you are using a Microsoft Exchange connection which is a different protocol. Exchange is available only on campus or through OWA.
What are the advantages and disadvantages of POP and IMAP?
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Protocol |
Advantage |
Disadvantage |
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POP |
Message storage limited only by the capacity of your computer. |
Messages are stored on your computer. If your computer fails you may lose all your e-mail. Mail is downloaded to computer you're using when you check e-mail. If you read your e-mail from multiple computers using POP, messages are not available from a central location. |
|
IMAP |
Messages are stored on the server and not affected if your computer fails. Easily use multiple computers or e-mail programs to read mail. |
Message storage is limited to your e-mail quota. Large amounts of mail in one mail folder can cause slow performance. |
Which should I use, POP or IMAP?
The decision is yours. However, here are guidelines to help you make that decision:
- Use POP only if:
- you check e-mail from one computer, using one e-mail program
- you have a slow connection (IMAP works better with faster connections because it communicates more frequently and intensely with the server)
- you are comfortable with your e-mail being removed from the server when you check your mail OR plan on deleting e-mail from the server on a regular basis
- Use IMAP if:
- you use more than one computer to read e-mail
- you need to use more than one e-mail program to read your mail
- you need access to other mail folders including Sent Items from other locations
- Do you use Outlook Web Access occasionally, in addition to an e-mail program? Use IMAP for the e-mail program.
- Use POP or IMAP; do not mix the two. Doing so will cause problems and confusion.
- Some e-mail programs have a "leave mail on server" option for POP that simulates IMAP mode. If you use this feature consider using IMAP.
If you are still unsure about which to use, or need information on how to switch from POP to IMAP (or IMAP to POP), please contact the Call Center.
Entourage 2008
Outlook 2010
Thunderbird 9
Windows Live Mail
- Open Entourage.
- Click the Tools menu and select Accounts.
- Select the Mail tab.
- Choose the desired Account type: IMAP or POP and click OK.
- Enter the account name (e.g. UB Email, Ubalt Email) and personal information (Name, E-mail address).
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Dependent upon which incoming server you chose (POP or IMAP) , enter the following information in the Receiving mail fields:
- Account ID: netID@cis.ubalt.edu.
- IMAP Server: imaps.ubalt.edu
- POP Server : pops.ubalt.edu
- Enter your password
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Click the button Click here for advanced receiving options.
- In the window that appears, check that box that reads This IMAP service requires a secure connection (SSL) or This POP service requires a secure connection (SSL).
- Confirm that the port number displayed is 993 (IMAP) or 995 (POP).Click the small box in the upper left hand corner to close the window.
- Click the button Click here for advanced sending options.
- In the window that appears, check the box SMTP service requires secure connection (SSL).
- Check the box Override default SMTP port. Change the port number to 587.
- Click the small box in the upper left hand corner to close the window.
Note: IMAP accounts can also be added from Start > Control Panel > Mail > E-mail Accounts > New
- Open Outlook 2010.
- Click the File tab or the Office button.
- Under Info click Add Account (Add Account may also be found under Account Settings).
- Choose Manually configure server settings or additional server types.
- Click Next.
- Make sure Internet E-mail is selected and click Next.
- Enter your first and last name.
- Enter your email address.
- Choose IMAP or POP as the account type.
- The Incoming IMAP mail server is imaps.ubalt.edu.
- The Incoming POP mail server is pops.ubalt.edu.
- The Outgoing mail server (SMTP) is smtp.ubalt.edu.
- Enter your User Name (e.g. netID@cis.ubalt.edu).
- Enter your Password.
- Make sure the Remember password box is checked.
- Make sure the Require logon using Secure Password Authentication (SPA) box is unchecked.
- Make sure the Test Account Settings box is checked.
- Click More Settings.
- From the General tab, type in the name by which you want to refer to the account (e.g. Ubalt Email).
- Select the Outgoing Server tab and check My outgoing server (SMTP) requires authentication.
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Select the Advanced tab and configure the incoming/outgoing servers with the following settings:
• Incoming server (IMAP): 993, Use the following type of encrypted connection SSL
• Incoming server (POP): 995, Use the following type of encrypted connection SSL
• Outgoing Server: 587, Use the following type of encrypted connection TLS
22. Click OK.
23. Click Next.
24. Click Finish.
- Open Thunderbird.
- Click Create a new account.
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Enter your name, email address, password. Click Continue.
- Click Manual Config.
- Choose the desired incoming mail server (IMAP or POP).
- Incoming IMAP Server: imaps.ubalt.edu, Port: 993, SSL: SSL/TLS, Authentication: Normal Password
- Incoming POP Server : pops.ubalt.edu, Port: 995, SSL: SSL/TLS, Authentication: Normal Password
- Outgoing Server: smtp.ubalt.edu, Port: 587, SSL: STARTTLS, Authentication: Normal Password
- Enter your username (e.g. netID@cis.ubalt.edu)
- Click Create Account.
- Open Windows Live Mail
- From the Accounts tab, click Email to add your email account. Enter your email address and password. *(If you would prefer to enter the password when accessing your email account, do not check the Remember this password box)
- Enter your Display Name. Check the Manually configure server settings box. Click Next.
- Choose the Server type: IMAP or POP. Enter the server address: IMAP: imaps.ubalt.edu, Port: 993 POP: pops.ubalt.edu, Port: 995. Make sure the Requires a secure connection (SSL) boxes are checked.
- Enter your Logon user name (e.g. netID@cis.ubalt.edu).
- Enter the outgoing server address: smtp.ubalt.edu, Port: 587.
- Click Next.
- Click Finish.