Skip to content

Tigineh Mersha, Ph.D.

Professor of Management

Department of Management and International Business
Office: Business Center 529
Phone: 410.837.4965
E-mail: tmersha@ubalt.edu

Education:

  • Ph.D., University of Cincinnati
  • M.B.A., University of Cincinnati
  • B.B.A., Addis Ababa University (Formerly known as Haile Selassie I University)
  • Bio

    Tigineh Mersha is Professor of Management and chair of the Department of Management and International Business. He received his Ph.D. degrees from the University of Cincinnati. His teaching interests are in the areas of Operations Management, Service Management, and Quality and Productivity Management. His research interests include service sector management, quality and productivity improvement, and entrepreneurship and management issues in emerging nations. Dr. Mersha has published in several academic and professional journals. He also is a Fulbright Scholar and conducted his research in 2010 on social enterprise and service quality in Ethiopia.

  • Research Interests

    His research interests include service sector management, quality and productivity improvement, entrepreneurship and management issues in emerging nations. Dr. Mersha has published in several academic and professional journals.

  • Teaching Interests

    Dr. Mersha teaches graduate and undergraduate courses in the area of Operations Management, Service Management, and Quality and Productivity Management.

  • Recent Publications

    Intellectual Contributions

    Book Chapters

    Mersha, T., Sriram, V., & Elliott, R. (2015). Africa’s Third Sector: Assessing the Impact of Africa’s Social Enterprises. Routledge. 102-116.

    Refereed Journal Articles

    Lingelbach, D., Sriram, V., Mersha, T., & Saffu, K. (2015). The Innovation Process in Emerging Economies: An Effectuation Perspective. International Journal of Entrepreneurship and Innovation. 16(1), 5-17.

    Mersha, T., Nielsen, C., Sriram, V., & Weiss, J. C. (2014). Transforming Peoples Lives: The Vehicles for Change Story. Case Research Journal. 34(1), 139-156.

    Mersha, T., Sriram, V., Yeshanew, H., & Gebre, Y. (2012). Perceived Service Quality in Ethiopian Retail Banks. Thunderbird International Business Review. 54(4), pp. 551-565.

    Conference Proceedings

    Lingelbach, D., Sriram, V., Mersha, T., & Saffu, K. (2012). Financial Innovation in Desperately Poor Economies: Some Evidence from Sub-Saharan Africa.

    Presentations

    Sriram, V., & Mersha, T. Academy of Business and Emerging Markets, "Social Enterprise Impact Assessment in Emerging Markets," Windhoek, Namibia. (2015).

    Mersha, T., & Sriram, V. Academy of Business and Emerging Markets, "Women Entrepreneurs in Africa: Motivations, Constraints and Performance," Windhoek, Namibia. (2015).

    Sriram, V., & Mersha, T. 14th Eurasia Business and Economic Society Conference, "“A Proposed Framework for Measuring Social Enterprise Performance," Eurasia Business and Economic Society, Lisbon, Portugal. (2015).

    Sriram, V., & Mersha, T. 13th Eurasia Business and Economic Society Conference, "Fostering SME Success in Emerging Market Environments," Eurasia Business and Economic Society, Istanbul, Turkey. (2014).

    Lingelbach, D., Sriram, V., Mersha, T., & Saffu, K. Babson College Entrepreneurship Research Conference, "How Does Financial Innovation Emerge in Resource-Constrained Environments?," Babson College, London, Ontario. (2014).

    Lingelbach, D., Sriram, V., Mersha, T., & Saffu, K. African Academy of Management 2nd Biennial Conference, "Creating New Mechanisms of Sustainable Entrepreneurial Action: Evidence from Uncertain Institutional Contexts," African Academy of Management, Gaborone, Botswana. (2014).

    Mersha, T., Sriram, V., & . 10th Eurasia Business and Economic Society Conference, "Impact Assessment of Social Enterprises," Istanbul, Turkey. (2013).

    Lingelbach, D., Mersha, T., & Sriram, V. 10th. EBES Conference, "Understanding Indigenous Financial Innovation: How does it Occur?," Eurasia Business and Economics Society, Istanbul, Turkey. (2013).

    Sriram, V., & Mersha, T. 2012 Annual Conference, "Success Factors of African Small Business: Some exploratory Findings from Ethiopia and Ghana," International Academy of African Business and Development, El Jadida, Morocco. (2012).

    Research in Progress

    "Cross-national Research on the Role of Various Factors that Impact Entrepreneurial Success" (On-Going)

    "Entrepreneurship in Africa" (On-Going)
    Editing a series of scholarly work on entrepreneurship in Africa.

    "Social Enterprise Impact Assessment" (On-Going)
    Developing a framework and hypotheses regarding social enterprise performance assessment.

    "Women Entrepreneurs in Ethiopia" (On-Going)
    Study on the challenges, opportunities and performance of Ethiopian women entrepreneurs.