All University of Baltimore students should be aware that the University has moved all classes to remote (online) sessions starting on March 23, 2020, as a result of the COVID-19 pandemic.
You are encouraged to reach out to your faculty about what this means for your specific classes. Please let your faculty and/or advisors know if you have any issues with this transition. A Zoom app is available for your smartphone as well. If using your cell phone, you can call into a Zoom session via a toll-based phone number (long distance won’t apply to cell phones).
We will also be transitioning key student services to an online environment starting March 23, 2020. Please see below for important information as it relates to each service.
- Academic Advising: Your academic advisors are here to support you as we transition into an online educational environment. Details about contact information are below.
- Freshmen / Pre-major students: Schedule an advising appointment with Michael Jones at https://calendly.com/advisorjones. For all other questions, please email Michael directly at firstname.lastname@example.org.
- Undergraduate Placement Testing: Contact Carey Miller at email@example.com for all scheduled placement activities, questions and support. If you have scheduled a placement date, do not forget to check your UBalt email for all updates.
- CAS students: Contact your academic adviser to schedule a virtual appointment via Zoom or for advisement via email:
o Michael Jones (firstname.lastname@example.org)
o Toni Martsoukos (email@example.com)
For general CAS advising questions, including questions regarding graduate student advising, contact Ronald Castanzo (firstname.lastname@example.org).
- CPA students: Email CPA-Advising@ubalt.edu to schedule a virtual advising appointment via Zoom. If you prefer to contact your academic advisor to schedule a virtual appointment via Zoom or for email advisement via email, please see the contact information below.
o Tylis Cooper email@example.com
o Nikita Anderson firstname.lastname@example.org
o Latrina Bowman email@example.com
o Dr. Heather Pfeifer firstname.lastname@example.org
o Dr. Bridal Pearson email@example.com
o Dr. Aaron Wachhaus firstname.lastname@example.org
- MSB undergraduate students: Contact your academic advisor to schedule a virtual appointment via Zoom or for email advisement via email or the Bookings app: email@example.com
o Michael Swaby-Rowe (including advisees of Ms. Chiusano) - firstname.lastname@example.org Just Book Me!
o Shawnte Ware email@example.com - Just Book Me!
o Dawn Taylor firstname.lastname@example.org - Just Book Me!
- MSB graduate students: Contact Marta Rivell via email email@example.com for advising questions or to schedule an advising appointment.
Bob Parsons Veterans Center: For veteran affiliated students who have any questions, please contact either the director, Josiah Guthland at firstname.lastname@example.org, or the Veterans Center email at email@example.com. Staff will monitor email and respond to questions and concerns regarding the support for veterans students.
Career and Internship Center: CIC is offering the following virtual career planning resources to all undergraduate and graduate students. For School of Law students, contact firstname.lastname@example.org. Career coaching is available via Zoom. Schedule an appointment with your assigned Career Specialist in UBworks (MyUB portal)
Send career planning questions to email@example.com.
Watch career article and videos: CareerSpots and VAULT
Student Assistance Program (SAP): The Office of Student Support (OSS) and the Student Assistance Program will continue to be available as sources of support throughout the University’s Covid-19 related adjustments. The Student Assistance Program will remain available 24/7 all year long as a free and confidential resource for the UBalt Student Community. The SAP’s services include short-term therapy, financial advising, legal consultation, and child/elder care referrals. Additionally, any students who need to access or want to inquire about case management services through the Office of Student Support can still do so during the University’s Covid-19 related adjustments. The Office of Student Support’s Clinical Case Manager, Tony DuLaney will be available during normal business hours via phone and email. To contact Tony DuLaney, you may call 410.837.5159 or email TDulaney@ubalt.edu. To contact the Student Assistance Program please follow the information below:
24/7 Hotline: 1.800.327.2251
Mobile or Online Access: Apple, Google Play & Portal
General Information: www.ubalt.edu/studentassistance
If you are worried about another student during that time, please consider submitting a Compass Case Management Form and the Office of Student Support will look into the concerns and try to provide assistance where possible.
Disability and Access Services: Students and/or faculty can contact either the director, Karyn Schulz at firstname.lastname@example.org or the Disability and Access Services email at email@example.com. Staff will monitor email and respond to questions and concerns regarding the support for students with disabilities.
International Student Support: The Office of International Services will continue to be available for assistance to all F1, J1 and all other non-immigrant members of our community. They can assist you with questions or concerns about:
- Travel signatures on the back of your I-20s od DS-2019.
- OPT or CPT applications.
- Visiting your home country at the end of the semester. Please consult with a member of our team (listed below) as several travel restrictions are in effect – especially if your flight is transiting through another country’s airport.
Please note that this office is committed to supporting our international students and scholars at UBalt during the COVID-19 emergency. While we must do a few things differently, we remain available, as always, to answer your questions or concerns. For immediate assistance, please email Dr. Eleftherios (Lefteris) Michael firstname.lastname@example.org (cell: 443.851.0569) or Kara Kauffman at email@example.com
Records Office: Most services offered by the Office of Records and Registration are available online, including course registration, transcript requests, schedule adjustment, enrollment verifications, and applying for graduation. Staff will monitor the general email inbox to manage other services such as IIR registration, transcript evaluation, and other transactions traditionally managed in-person. If you have questions, please contact Office of Records and Registration at firstname.lastname@example.org.
RLB Library: Many library services, tutoring supports, and online education resources are available virtually.
All reference services and tutoring services of the Robert L. Bogomolny library – math, writing, tutoring, and reference appointments – are available online. These are available through the MyUB Appointment Tool (lightbulb icon) and the UBalt OWL (owl icon). Other online services like electronic reserves and library databases are also fully operational.
The Keep Teaching and Learning Sakai page contains resources and updates related to UBalt moving courses online.
The Office of Financial Aid and the Office of the Bursar will be available via email to address student issues. In order to expeditiously and efficiently serve students, we request all initial communications via email to our main office email accounts at FinancialAid@ubalt.edu or UBbursar@ubalt.edu.
Please make sure the email includes your full legal name, UBalt ID # (located on the bottom left or right corner of MyUB), email address, phone number, the academic term, and your question.
Contact the Office of Financial Aid regarding financial aid status, promissory note, FAFSA application, and financial aid (scholarship, grant, or loan).
Contact the Office of the University Bursar regarding student refunds, financial holds preventing summer 2020 registration, payments to student accounts, making a payment, payment plans, online bookstore credit.
Please know that these offices are here to help you as you move into this online environment. Reach out to any of these offices for assistance. Continue to contact your academic advisor and faculty about any course-related issues. Also, remember fall 2020 registration opens on March 30 so contact your academic advisor to set up meetings via email, phone, or Zoom. All of the offices above will provide online services generally from 9:00 a.m.- 5:00 p.m.