Restricted Countries and Regions
Duo and Zoom have published that they no longer will offer services in certain countries and regions to comply with United States Regulations. Duo and Zoom are both restricting service for users whose IP addresses originate in a country or region subject to economic and trade sanctions enforced by the United States Office of Foreign Assets Control. Please see below for the list of restricted countries and regions.
Ukraine (Crimea, Donetsk, and Luhansk regions)
For more information on Zoom Restrictions, please visit the Zoom Support website.
- North Korea
- Crimea region
- Sevastopol region
- Luhansk region
Beginning May 5, 2022 users attempting to authenticate to a Duo-protected application from an access device with an IP address originating in a regulated country or region will be blocked from completing their login and receive an error message. Please visit the Duo Support website.
if you have any questions about this please reach out to the OTS Call Center at email@example.com or 410-837-6262.