Electronic Signatures

The University of Baltimore is currently using DocuSign as an enterprise-class electronic signature tool for various process and signature workflows.

Please review the information below to get started with DocuSign.

DocuSign Access

Who at UBalt has DocuSign access?

Anyone with an active @ubalt.edu email address has basic access to log in, sign, and download completed documents. See next two questions for advanced access to DocuSign.
How do I log in to DocuSign?

Go to https://www.docusign.com/ and click ‘Log In’ at the top right corner of the page, or, this link will take you to our Single Sign-On login. The first time you logon to DocuSign, you you will be asked to create a signature before you can access any documents/envelopes you need to sign. This will give you basic DocuSign access only.

Use your @ubalt.edu email address and the same password you use to access MyUBalt or your email. You will then be prompted by DUO multi-factor authentication to approve the access.
I would like to use DocuSign to send letters/forms/documents to be signed electronically. How do I request access to do that?

You need to be assigned the sender role. The Sender role may be requested for employment contracts (Adjunct, C1/C2, Grad/Student Assistant, Work-study) and P-Card logs by contacting the UBalt Call Center or creating a Service Request.

If you are interested in using DocuSign for a different business need or use case, create a Service Request and OTS will work with you to evaluate your request.

How do I manage my DocuSign profile? (Change my picture, signature, personal information, etc.)

For information on how to update your DocuSign profile, please visit DocuSign support’s My Profile page.
Can I create a custom signature?

Yes. There are several options for adding or changing your DocuSign account signature. DocuSign support contains detailed information about changing your signature.

Where are my documents stored?

The envelopes in your account are stored in DocuSign indefinitely. To access these documents, log in to DocuSign and click on the Manage tab.

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Can I download my documents and store them elsewhere?

Yes. While in DocuSign, click Download from the drop-down next to the envelope in your Completed folder.

If you are viewing the document in DocuSign, click the Download icon at the top of the page and select ‘Separate PDFs’ or ‘Combined PDF’ , depending on which format you prefer. Separate PDFs creates a .ZIP file containing all of the files in the DocuSign document as individual PDFs. Combined PDF creates one PDF file. The selected file saves to your local Downloads folder.

More information is available on DocuSign support regarding downloading documents.
Can documents or envelopes be transferred to another UBalt person?

Documents can be transferred from one account user to another with department approval. Contact the Call Center for assistance.
I moved an envelope to the deleted folder. Can I get it back?

Envelopes in the deleted folder are purged at midnight and cannot be recovered. Contact the sender of the document or another document signer to forward a copy to your DocuSign account. DocuSign support details how to forward a completed envelope.

Does DocuSign offer accessibility support?

Yes. DocuSign accessibility permits screen reader applications to read instructions, envelope documents, and any DocuSign tags. Signers who are blind or visually impaired are able to act on any tags and complete signing. Learn more about DocuSign accessibility support.