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Coordinator of Operations and Academic Student Services
Universities of Shady Grove-The University of Baltimore
Vacancy Number 301093
Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 10/01/20 Closes: 10/20/20
Salary: $56,000 - $65,000
This position will work remotely while UB works remotely. After campus reopens, this position will work at Universities of Shady Grove, 9640 Gudelsky Drive, Rockville, MD 20850.
Support the administration and coordination of the University of Baltimore (UB) programs offered at the Universities of Shady Grove (USG). Provide first-level advising services to UB students enrolled in academic programs offered by UB at USG. Assist USG Student Services with coordination and facilitation of new student orientation sessions. Assist all students at USG, with initial advisement upon admissions, monitoring of progress towards degree (including recommendations regarding course substitutions options for USG and main campus programs), and review of degree records prior to graduation. Schedule new student initial academic advising session for every undergraduate student accepted into the USG programs. Work collaboratively with enrollment management on recruitment initiatives. Contact prospective students to provide program specific information. Oversees UB’s online presence including the UB website, and social media. Identifies and makes recommendations for improvement in gaps in communication and process between and among UB faculty and staff, as well as the USG site to optimize programs and support to students.
We look forward to receiving your required electronic application with a cover letter and resume and learning about your interest in and qualifications for our vacancy. Please save your required cover letter and resume as one document and attach it in the resume location.
Serves as the primary advisor to students to UB students enrolled at USG. Supports academic advising processes at the Shady Grove campus as an active member of the Academic Advising community on UB’s main campus. Assists students with initial advisement upon admissions, monitoring of progress towards degree (including recommendations regarding course substitutions options for USG and main campus programs), review of degree records prior to graduation. Supports processes to assist faculty advisors, including implementation of early warning systems and oversight of student success initiatives. Proctor junior level writing assessment to UB students. Review and approve Bee Line applications. Advise Bee Line Students. Run various query reports for advising needs. Support academic initiatives such as internships as appropriate
Supports the implementation of a strategic recruitment, enrollment, and retention plan for USG. Works with Provost Office leadership, Vice President for Enrollment Management, school / college administration and faculty to identify opportunities for new academic program offerings, partnerships,and events at USG in order to grow enrollment and revenue.
Responsible for the administrative and logistical operations of UB programs at the Universities at Shady Grove. Broad responsibilities include space planning, technology needs, course scheduling, ensuring timely communication to UB constituents, and coordinating web presence. Identifying gaps in communication and process between and among UB faculty and staff, as well as the USG site to optimize programs and support to students. Makes recommendations for improvements.
Serves as a liaison with marketing and communication staff at UB to ensue UB’s online presence including the UB website, and social media is aligned with UB message and strategies.
Represents UB and actively participates on appropriate committees at USG.
Required Education and Experience:
Baccalaureate degree in Education, Counseling, Psychology, Sociology, Business or other related field contributing to the incumbent’s success. Five years of progressively responsible experience in a higher education setting including advising, and in a leadership position.
Preferred Education and Experience:
Master's Degree. Advising, Enrollment management and marketing experience preferred.
Required Knowledge, Skills and Abilities:
Knowledge of best practices in student advising. Familiarity with the Montgomery College and the surrounding regions community colleges. Ability to initiate and support opportunities and partnership s with these institutions. Ability to work across programs at both USG and UB to coordinate in conjunction with enrollment and marketing at UB to optimize functions especially communication, recruitment, and marketing. Ability to develop professional and collaborative connections. Excellent oral, electronic and written communication skills. Proficiency with basic Microsoft Office applications and PeopleSoft Campus Solutions strongly preferred.
The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html to apply.
We need to receive your electronic application in our system by the vacancy closing date in order to consider you for the vacancy. Information follows about submitting the electronic application and attaching your cover letter and resume.
Applicant Instructions: Using Candidate Gateway to View and Apply for UB Vacancies
The Candidate Gateway system serves as your connection to the University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UB’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.
Please read and print the information below before you apply, and refer to it as you enter your application.
A - COVER LETTER AND RESUME ATTACHMENT AND UPLOAD
Before you apply:
• Save one PDF or Word file with your cover letter, resume, and any additional information you would like to have considered.
When you apply:
•In Candidate Gateway: Click “Browse” to access the Word or PDF document you saved with all of your documents.
•Then, click “Upload” to attach it.
•Click “Continue” to continue the application process.
B - ENTER DATA ON THE FOLLOWING PAGES:
Each page shows this display:
Previous Save Submit Close Application Careers Home NEXT
above and below the required data for the four categories shown above.
Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the entire application process.
1. Current and Prior Employment/Work Experience:
•Enter employment information relevant to your position of interest.
•You can use the first day of the month wherever dates are required.
•After you enter your work experience, click “Save,” then click “Next.”
2. Education/Education History and References:
•Use the dropdown to enter your highest education level. Entering this information is required.
•Then, only college and university information is required. Click the plus sign to the left of the “Postsecondary Education” link to enter that information.
•For country, enter USA or click the hourglass to select another country.
•You can use the first day of the month wherever dates are required.
•Click the plus sign to the left of "References" to enter two professional references.
•After you enter your education information and references, click “Save,” then click “Next.”
3. How did you find out about us/how did you find out about the job?
•After you enter this information, click “Save,” then click “Next.”
4. Online Questionnaire/Application Questionnaire: Answer the questions requiring a yes or no response. After you answer them, click “Submit.” This leads you to the Submit Online Application page.
C – SUBMIT ONLINE APPLICATION
To apply for your selected job: When you reach the “Submit Online Application” page shown below, you must click “I agree to these terms” and then click the “Submit” button at the end of the screen. After you click “Submit,” then you will see this information at the top of your screen:
Thank you for your interest in employment at the University of Baltimore. HR will process your application documents for the search committee’s consideration.
Note: This screen will also show additional information about the selection process and Office of Human Resources contact information.
If you have trouble viewing our job postings or applying for the vacancy, contact firstname.lastname@example.org for assistance.
External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html and click the external applicant link to apply.
Internal applicants (students taking classes at UB and current employees) with login and password for MyUB: use the internal applicant link, log into My UB, then click the “View or Apply for Job Positions” link on the left.
UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.
- Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
- To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
- Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.
UB is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution. The University of Baltimore ("UB" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices.