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Event Refund Policy


Paid Events
The Office of Alumni Relations does not issue refunds for paid events that occur as scheduled. When an event fee is purchased, your attendance is included in the head count provided to the caterer to make proper food and beverage arrangements in advance. If you choose not to attend an event in advance and prefer to convert your event fee into a charitable donation to the University, please notify the Office of Alumni Relations two business days prior to the event date via email. This option is not valid after the event has occurred. Special circumstances will be considered on a case-by-case basis.

Cancelled Events
The Office of Alumni Relations reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If an event is cancelled, all registrants will be offered a full refund for their purchased ticket(s). If a credit card was used to register for the event, the Office will need your original card information to process the refund since we don’t retain sensitive information on file for security purposes.

Postponed Events
The Office of Alumni Relations reserves the right to postpone an event due to inclement weather or other circumstances which would make an event non-viable. If an event is postponed, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

Ticketed Events (UB Night at Camden Yards, etc.)
All ticket sales are final and are nonrefundable. If there is a waiting list for an event, tickets may be transferred to a new registrant when possible. 

Questions?
Contact the Office of Alumni Relations at 410.837.6131 or email alumni@ubalt.edu. 


(The above policies apply to all events hosted by the Office of Institutional Advancement which includes the Office of Alumni and Donor Services.)

Last Published 10/2/15