The links below provide help for frequently asked questions (FAQ). Contact the OTS Call Center for additional assistance.
Automatic Email Forwarding
Effective Aug. 12, 2019 you will not be able to automatically forward your UB email to a personal email account. This change is in response to ongoing security issues. The Office of Technology Services works diligently to safeguard users, but is unable to protect personal email accounts against fraudulent attempts once items are forwarded. This security measure is deemed necessary to assist in our efforts to defend against targeted impersonation emails and emails that have been used to defraud members of the University community. The decision to discontinue email forwarding was made with input from members of the Student Government Association (SGA), Office of the Provost, Office of Student Success & Support Services, Office of Community Life, Governance Steering Committee, and members of the University administration.
The following will happen on Aug. 12:
- You will not be able to set your UB email to automatically forward email to your personal account.
- Forwarding set previously on your UB account will stop working. All mail sent to your UB email address will remain in your UB email account.
When using a campus PC, you can use Microsoft Outlook for full-featured email. Other options for accessing UB email are:
Email Options and Services
About UB Email
The Office of Technology Services manages the Microsoft Exchange server to deliver an enterprise messaging experience. Your account provides access to email, a UB global address list, personal contacts, attachments, calendaring, tasks, journal, public folders, email filtering and notes.