E-mail Usage Limits
Student e-mail accounts have 300 MB of space. Faculty and staff accounts have 800 MB of storage space. If your account approaches the limit you will receive a warning message through e-mail. If the account continues to grow in size you will eventually be restricted from sending and receiving mail.
You may check your current mailbox size if you use the Outlook client on campus.
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Open Outlook.
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Click the Tools menu.
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Select Mailbox Cleanup...
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Click View Mailbox Size...
"Total size" is the space being used by your account. The size is displayed in kilobytes (KB). Imagine a decimal point three spaces from the right to approximate the size in megabytes (MB). 23123 KB is approximately 23 MB. Each folder size is listed in the window. Scroll through to determine which folders are larger and can be targeted for cleanup. Most of the time Inbox, Sent Items, Deleted Items, and Drafts tend to be larger.
If you are off campus or use another mail client you can work with the Call Center to determine your mailbox size.
Contact OTS Call Center with questions, comments or feedback.