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E-mail Usage Limits

E-mail Usage Limits & Checking Your Usage

Student, faculty, and staff e-mail accounts each have 1000 MB of allotted space.

E-mail space limitations follow three steps:
1st limit: You receive a warning. 
2nd limit: You cannot send mail. You must delete e-mail before you will be able to send mail.
3rd limit: You cannot send or receive mail. At this point you must delete e-mail before you can receive mail.

  1st limit 2nd limit 3rd limit
Students 950 MB 975 MB 1000 MB
Faculty and Staff 950 MB 975 MB 1000 MB

You can check your current mailbox size in Outlook from the Outlook desktop client or Outlook Web App. The size may be displayed in kilobytes (KB). Approximately 1,000 KB is equal to 1 megabyte (MB). For example: 23,000 KB is equal to approximately 23 MB. 

Microsoft Outlook 2010: How to View Your Mailbox Size

  1. Open Outlook 2010.
  2. From the File tab look for your mailbox size graphic located next to the Cleanup Tools box.
  3. To see a detailed breakdown of your mailbox, click Cleanup Tools and then Mailbox Cleanup.
  4. Click View Mailbox Size. Each folder size is listed in the window.
  5. Scroll through to determine which folders are larger and can be targeted for cleanup.  Inbox, Sent Items, Deleted Items, and Drafts tend to be larger.

Microsoft Outlook 2007: How to View Your Mailbox Size

  1. Open Outlook 2007.
  2. Right Click the folder where size needs to be determined (e.g Inbox).
  3. Select Properties from the menu.
  4. Click Folder Size. Each folder size is listed in the window.
  5. Scroll through to determine which folders are larger and can be targeted for cleanup.  Inbox, Sent Items, Deleted Items, and Drafts tend to be larger.

Microsoft Outlook Web App: How to View Your Mailbox Size

  1. Login to Outlook Web App.
  2. Mouse over your name above the Inbox. A graphic will display your quota usage.

    Outlook Web App Mailbox Size

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